As England’s largest provider of specialist housing and care for those in later life, we’re committed to creating choice and opportunity for everyone. That's why we listen carefully to residents, shaping our homes and services around their changing needs.

And we’re proudly not-for-profit, which means every penny we make is reinvested into our properties and services, building more and innovating for the future so that people can have a home where they love living in later life.

What we do

We manage 54,000 homes for both rent and sale to those aged 55 and over

• Across almost 1,700 sites

• Including more than 120 care homes

• Serving more than 65,000 residents

• Operating in more than 85% of local councils in England.

We develop homes that are a positive choice for people in later life

• Creating communities that bring people together, encouraging neighbourliness and reducing isolation

• Providing services that support wellbeing, from our Anchor on Call 24/7 telecare to money saving advice through our free Be Wise service

• Building 5,700 new homes over the next 10 years to meet varied needs across a range of tenures

• Developing energy efficient homes that help reduce energy use and carbon emissions, while protecting our green spaces to support the environment and benefit resident wellbeing

• Being proudly not-for-profit means every penny we make is reinvested into our properties and services so they continue to meet residents’ expectations.

We put residents at the heart of everything we do

• Listening carefully so we can shape our homes, services and support around residents’ changing needs and concerns

• Informing changes to our services through a variety of engagement channels such as regular resident and relative meetings in our care homes

• Understanding how we can transform the market to secure the best services and create more choice for residents, now and in the future

• Working efficiently and effectively to deliver excellent value for money.

We’re a leading employer of more than 9,000 people

• Rewarding colleagues with competitive pay and excellent benefits

• Investing in learning and development, supporting new joiners and existing colleagues to develop their careers

• Committed to diversity and inclusion with colleague networks informing and shaping our approach.

We speak up about the issues that matter to older people

• Leading debate and influencing the market to bring about continued improvements in housing and related services for older people

• Running campaigns and publishing research that shows how our services enable people to love living in later life

• Influencing government policy.

We shape our homes and services around residents' needs

• Informing improvements and changes through a variety of engagement channels including regular resident and relative meetings in our care homes

• Understanding how we can transform the market to secure the best services and create more choice for residents, now and in the future

• Working efficiently and effectively to deliver excellent value for money

• We’re committed to achieving net zero carbon by 2050 enabling current and future generations to live well, sustainably.