Follow these 7 steps to manage sickness and absence in care, support employees fairly, and maintain safe care for your service users
Discover how equality and diversity in care can help you manage service users’ expectations and ways to provide support.
Learn 7 essential housekeeping practices to maintain very clean, hygienic, and safe care environments for your residents.
Get acquainted with safe escalation tips in care, the four R’s of escalation, who to call, and how to escalate clearly.
Develop good record-keeping practices as a care worker by learning how to report concerns and keep care records secure.
Get equipped with practical tips to prepare for winter in care and protect your residents before the cold arrives.
Learn about person-centred activities you can use to support people with autism and ADHD, alongside proven steps to adapt them to individual needs.
Learn how to handle fire safety in care homes, the responsible person, fire risk assessments, PEEPs, and CQC expectations.
Learn how to carry out root cause analysis in adult social care, RCA tools, and tips for turning findings into change.
Learn about the Provider Information Return (PIR), what CQC asks for, deadlines, how to prepare, and mistakes to avoid
Explore effective infection prevention and control methods in care homes, from risk assessment to PPE and staff training
Understand the IDDSI framework, food texture levels, drink thickness, and what care providers need to know about safe swallowing support.
Learn about a Person-Centred Care Plan and how to write one that meets CQC expectations, improves care outcomes, and supports your care.
Learn what happens after a CQC inspection, from draft reports and factual accuracy checks to ratings, action plans, and continuous improvement.
Find out why local authorities want a bigger seat at the table and what Adult Social Care Reform means for your service.
