Details
About Us
At Help at Home, we operate as a leading provider of home care services specialising in personal care, daily living assistance, and community-based support for seniors and individuals with disabilities. Established with a core commitment to empowering ageing in place, our mission is built on delivering compassionate, person-centred care that enables clients to live safely, independently, and with dignity within the comfort of their own homes.
Who We Are
Headquartered in Chicago, Illinois, and operating through an extensive network of regional branch offices spanning numerous states across the US, our organisation brings together dedicated personal care aides, home health workers, and experienced care coordinators. We work closely with families, local healthcare providers, and state Medicaid and waiver programs to deliver dependable, custom support plans tailored to each individual.
What We Do
We deliver an integrated suite of non-medical home care and daily living assistance solutions:
- Personal Care Assistance: Supporting clients with essential daily routines including bathing, grooming, dressing, mobility, and personal hygiene.
- Homemaker & Domestic Services: Assisting with meal preparation, light housekeeping, laundry, and grocery shopping to maintain a clean and safe home environment.
- Companionship & Social Engagement: Providing meaningful social interaction, conversation, and emotional support to combat isolation and loneliness.
- Respite Care: Offering temporary relief and dependable support for family caregivers, ensuring their loved ones receive attentive, professional care.
- Community-Based Care Coordination: Helping clients navigate available state programs, long-term care benefits, and community health resources.
Our Approach & Values
- Dignity and Independence: Prioritising the personal choices, routines, and autonomy of every individual to help them maintain control over their daily lives.
- Compassionate Caregiver Support: Investing in thorough training, mentorship, and professional recognition for our care teams to ensure consistently high standards of service.
- Family-Centred Collaboration: Partnering closely with families and healthcare professionals to ensure care plans adapt smoothly as individual needs change over time.
Industry Role
We operate as a Specialised Non-Medical Home Care Provider. Our role is to act as a trusted regional care partner delivering essential in-home personal support and senior assistance across the United States.