Details
About Us
At Touching Hearts at Home of Southwest Boston, we operate as an independent specialist home care agency dedicated to delivering compassionate, person-centred support. Established with a core commitment to enhancing the quality of life for older adults and individuals with physical or cognitive challenges, our mission is built on helping clients maintain dignity, safety, and independence within the comfort of their own homes.
Who We Are
Headquartered at 345 Neponset Street, Suite 3, Canton, Massachusetts (02021) and led by Executive Director Kerry alongside a dedicated care management team, our organisation brings together experienced professional caregivers, certified home health aides, and community support specialists. Serving Norfolk County, Metro West, the South Shore, and Upper Bristol County, we have earned multiple industry accolades, including the Best of Home Care Provider of Choice and Employer of Choice awards, alongside top senior care rankings from regional publications.
What We Do
We deliver an integrated suite of non-medical home care and daily living assistance solutions:
- Companionship & Social Support: Fostering mental wellbeing and emotional connection through friendly conversation, shared activities, and engaging hobbies.
- Personal Care Assistance: Providing respectful, dignified help with daily routines including bathing, grooming, dressing, and personal hygiene.
- Homemaking & Light Housekeeping: Maintaining clean, safe, and organized living spaces through laundry, meal preparation, grocery shopping, and household management.
- Transportation & Errands: Accompanying clients to medical appointments, rehabilitation sessions, religious services, social outings, and community errands.
- Specialised Memory & Dementia Care: Designing supportive, structured in-home care routines for individuals managing short- or long-term cognitive loss or Alzheimer's.
- Hospital-to-Home & Respite Care: Delivering transitional support following a hospital or rehabilitation discharge, alongside dependable short-term relief for family caregivers.
Our Approach & Values
- Thoughtful Caregiver Matching: Meticulously pairing clients with professional caregivers based on personality, shared interests, and specific care needs to foster genuine, trusting relationships.
- Person-Centred Independence: Grounding every care plan in the active preservation of client autonomy, choice, and daily comfort.
- Reliable Communication and Support: Maintaining transparent collaboration between clients, families, and care coordinators to ensure adaptable, high-standard service delivery as needs evolve.
Industry Role
We operate as a Specialised Non-Medical Home Care Provider. Our role is to act as a trusted regional care partner, supplying vital daily living assistance, senior support infrastructure, and companionship services across the greater Southwest Boston area.