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Field Care Supervisor

Caremark Ltd • Full-time • Letchworth, GB • 4d ago

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Location: Letchworth

Salary: Up to £28,000 per year

Hours: Core Hours 0800hrs-1700hrs with oncall duties

MUST DRIVE AND HAVE A CAR

ON CALL DUTIES INCLUDED IN THIS ROLE – MORNINGS, EVENINGS & WEEKENDS on a rota basis with the team

Reports to

Care Manager

Summary Of Role

Responsible for implementing field based quality control systems and providing support to all Care & Support Workers within a defined area.

Principal Responsibilities

To carry out Individual Needs Assessments for new and potential clients.
To conduct risk assessments as part of the Individual Needs Assessment and update these as required as part of the individual’s risk management.
To carry out introductory visits every time a Care & Support Worker visits a client for the first time.
To ensure all client visits are always covered.
To be on-call in case of emergency and cover care calls as and when required.
To liaise closely with Care Coordinators regarding recruitment, permanent allocation of Care & Support Workers and the writing of Care & Support Agreements.
To identify suitable Care & Support Workers to cover for any absences, this may be due to sickness or holiday.
To allocate suitable alternative Care & Support Workers when an existing Care & Support Worker notifies that they are unable to attend a call.
To facilitate the practical induction of all new Care & Support Workers.
To provide and facilitate in-field training as and when appropriate.
To identify any additional training needs of Care & Support Workers and report accordingly.
To conduct client reviews and respond to Individual Review Forms completed by Care & Support Workers as soon as possible.
To urgently report any changes in a Care & Support Worker’s or client’s schedule to the Care Coordinator.
To monitor, supervise and mentor all Care & Support Workers in the field.
To provide support to all Care & Support Workers in the field.
To monitor all clients for service and Care & Support Worker satisfaction.
To ensure accuracy and completeness of all documentation held in clients’ homes.
To encourage and identify opportunities for Care & Support Workers continuing professional development.
To ensure that all written reports and administration is up to date.
To maintain close liaison with both the Care Manager and Care Coordinator.

Field Care Supervisors are responsible for the efficient running of their own specific, defined areas and should vary their hours of work in order to effectively monitor and support all Care & Support Workers and clients.

Field Care Supervisors should spend approximately 95% of their working week in the field with the remaining 5% being spent in the office in order to complete the necessary administrative duties.

Job Type: Full-time

Pay: Up to £28,000.00 per year

Benefits

Company events
Company pension
Free flu jabs
Free or subsidised travel
Free parking
On-site parking
Referral programme
Store discount

Schedule

Monday to Friday
Evenings
Weekend availability

Experience

Care: 2 years (required)

Licence/Certification

Driving Licence (required)

Location:

Letchworth SG6 (preferred)

Work Location: In person

Apply for this position

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We can only accept applications from candidates who already have the eligibility to work in the UK.

I have documentation that proves I am eligible to work in the UK.

We can only accept applications from candidates who own their own vehicle and have a valid UK driving licence.

I own my own vehicle and have a valid UK driving licence.

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