Job Title: Care Coordinator – Domiciliary Care
Reports to: Registered Manager
Job Purpose:
To ensure the effective coordination, scheduling, and delivery of high-quality home care services that meet the needs of clients, while supporting care staff and maintaining compliance with regulatory standards.
Key Responsibilities:
- Plan and coordinate care schedules to ensure all visits are covered efficiently.
- Liaise with clients, families, and care staff to maintain excellent communication and service quality.
- Conduct client assessments and reviews under the guidance of the Registered Manager.
- Support recruitment, induction, and supervision of care staff.
- Ensure accurate and timely maintenance of care plans, records, and documentation.
- Respond promptly to emergencies, service changes, and staff absences.
- Promote and uphold the values, policies, and procedures of the organisation and CQC standards.
Essential Skills & Experience:
- Previous experience in domiciliary care coordination or care supervision.
- Strong organisational and communication skills.
- Knowledge of care planning, scheduling systems, and CQC requirements.
- Ability to work under pressure and manage competing priorities.
- Full UK driving licence (preferred).
