Registered Manager – Supported Living Service
Part-time during registration | Full-time upon CQC approval
Location: Redbridge, London
Salary: £170-£215 per day
16 hours per week initially, moving to full-time upon CQC approval
Job Overview
Are you ready to play a pivotal role in building a high-quality supported living service from the ground up? This is an exciting opportunity to shape a service, influence its culture from day one, and lead an organisation through the journey of CQC registration and beyond.
We are an emerging supported living provider committed to delivering person-centred, empowering support in line with the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
We are now seeking an experienced and motivated Registered Manager who is willing to grow with the organisation and take ownership of developing a safe, effective, caring, responsive and well-led service.
We are seeking a dedicated and experienced Registered Manager to provide strategic and operational leadership for MA Care UK Limited, whilst we undertake CQC Registration and beyond.
This role will be on a Part-time basis during registration and will become Full-time upon CQC approval. The aim will be to expand into other care-related areas, including children's homes, within 12 months.
They will act as the Registered Manager with the Care Quality Commission, holding clear accountability for the quality, safety and governance of the service.
A key part of the role is to lead the organisation through CQC registration and inspection processes, ensure sustained regulatory compliance and drive continuous improvement so that the service is safe, effective, caring, responsive and well-led.
Duties
- Start and complete the CQC regulation process including, but not limited to:
- Completion of all application documents
- Develop & implement CQC-compliant policies and procedures to ensure best practice
- Take the position of Registered Manager and Nominated Individual in the application, and to take responsibility for the interview process with CQC inspectors.
- Take responsibility for all liaisons with CQC inspectors
- Will be required to come into the office at least 2 days per week
- Maintain ongoing compliance with CQC fundamental standards and relevant legislation, supported by robust governance, audit and quality assurance systems.
- Regularly review policies and procedures to ensure they are up to date and legally compliant and fully embedded in practice.
- Oversee day-to-day service delivery and management of regulated activity (Personal Care) ensuring person-centred, rights-based support that promotes independence, choice, control and community inclusion.
- Lead safeguarding practice at manager level, including oversight of referrals, investigations, risk management and learning from incidents, complaints and near-misses. Act as the Service’s Designated Safeguarding Lead
- Provide visible leadership to the staff team, including safe recruitment, induction, supervision, appraisal, performance management and training.
- Build and maintain effective working relationships with local authorities, commissioners, social workers, health professionals and other stakeholders
- Contribute to business development, including the preparation of tenders and bids, providing input on staffing, outcomes and quality frameworks.
- Identify, negotiate and secure suitable properties for supported living, ensuring premises are safe, compliant, financially viable and appropriate to the assessed needs and tenancy rights of the people we support.
Requirements
- Level 5 Diploma in Leadership and Management for Adult Social Care (England), or a recognised predecessor / equivalent or showing that you are working towards this.
- Suitable and eligible to be registered with CQC as both Registered Manager and Nominated Individual.
- Recent experience relevant to supported living for adults with learning disabilities, autism and/or mental health needs.
- A good understanding of REACH standards and the real tenancy test
- Substantial management experience in adult social care, preferably in supported living or similar community-based services.
- At least 3 years’ experience of working with adults with learning disabilities, autism and/or mental health needs.
- Proven experience of leading or significantly contributing to CQC registration, inspection and regulatory compliance.
- Experience of developing and implementing policies and procedures, managing staff teams, working with local authorities and commissioners, and contributing to tenders.
- Current ongoing relationships with commissioners and local authorities within Greater London and/or Essex.
Desirable
- Previous experience with CQC Fit Person Interviews
- Previous experience in successful Bid and Tender writing
Why join us?
- A rare opportunity to shape a brand-new service from inception.
- Freedom to innovate and influence organisational growth.
- Supportive senior team and clear development opportunities.
- The chance to make a genuine, lasting impact on people’s lives.
- Full training provided with ongoing CPD opportunities.