Registered Branch Manager
An established domiciliary care provider in Harrogate is seeking an experienced Registered Branch Manager to lead and grow a predominantly private-pay service.
You will be supported in the role by a capable team to maintain performance, compliance, and sustainable growth within a KPI-driven environment, supported by a wider national infrastructure. What’s on offer:
- £40,000-£45,000.
- Performance-related salary reviews.
- 45p per mile business mileage reimbursement.
- Flexible working.
- Support from a hands-on director.
- Ongoing professional development, including:
- Care Manager Network.
- Quality Clinics & Hubs.
- Elevate Training Programme.
- Annual leadership events.
Registered Branch Manager Responsibilities:
- Holding full operational responsibility for the performance, profitability, and care delivery of the branch.
- Managing the service within a KPI-driven environment, ensuring targets around private hours growth, retention, compliance, and staffing are achieved.
- Creating an open and accountable culture where staff feel heard, supported, and valued.
- Driving growth within a predominantly private-pay market through local networking and relationship building.
- Ensuring transparent communication across office and field teams to strengthen morale and operational consistency.
- Developing referral pathways and building relationships with community stakeholders, healthcare professionals, and local organisations.
- Overseeing care planning to ensure safe, person-centred support and premium service delivery.
- Managing complaints and safeguarding matters with professionalism and empathy.
- Ensuring full regulatory compliance, including audits, governance, and CQC standards.
- Maintaining commercial oversight of budgets and service efficiency.
Registered Branch Manager Requirements:
- Minimum 2 years’ experience as a Care Manager within domiciliary care.
- Proven track record of meeting or exceeding growth and operational targets.
- NVQ Level 5 in Health and Social Care (or actively working towards completion).
- Strong knowledge of CQC regulations and compliance frameworks.
- Full UK Driving Licence with access to own vehicle.
If you are interested in this position, please apply, or for more information, contact Helena Hunter at Domus Recruitment. As part of our continual pursuit of quality candidates, we appreciate and reward candidate recommendations from you.
If we successfully secure them a position, we will reward you with £300 if you recommend a new candidate to us who is not already registered with us, and we secure them a role for a minimum of 1 month.
So, if this position is not for you but you know someone who might be interested, why not earn a bit of cash anyway!
