Details
About Us
Absolute Care Agency (Leicestershire)
Absolute Care Agency (EM) Limited is a leading independent home care and live-in care provider based in the United Kingdom. The organisation focuses on supporting elderly individuals and adults with disabilities to live safely and independently within their own homes across North Leicestershire.
Who We Are
Absolute Care Agency is headquartered in Quorn (Loughborough) and provides services throughout the borough of Charnwood and surrounding North Leicestershire villages.
The organisation is built on the philosophy of "Care with Dignity." Their model is designed to provide a realistic alternative to residential care, allowing individuals to remain in familiar surroundings with the support of a consistent care team. They are recognised for their "human-centric" approach, where carers are matched with service users based on personality and shared interests as much as clinical needs.
They pride themselves on their Technological Integration, using the Birdie digital care management system. This allows for real-time reporting and gives family members instant access to care notes and medication logs through a secure app, providing transparency and peace of mind.
What We Do
Domiciliary (Home) Care
Providing flexible daily visits ranging from 30 minutes to several hours. Support includes:
- Personal Care: Assistance with bathing, dressing, and morning/evening routines.
- Nutrition: Preparation of healthy meals and monitoring of fluid intake.
- Domestic Help: Light housework, laundry, and shopping assistance.
24-Hour Live-in Care
Providing a dedicated, full-time carer who resides in the client’s home. This service is designed for individuals with higher dependency needs who require constant supervision or companionship but wish to avoid moving into a care home.
Dementia & Alzheimer’s Support
Specialist care focused on routine, safety, and cognitive engagement. Staff are trained in specific dementia frameworks to help manage the emotional challenges associated with memory loss.
End-of-Life (Palliative) Care
Sensitive and dignified support for individuals in the final stages of life, working closely with GPs and district nurses to manage pain and ensure comfort at home.
Reablement & Post-Hospital Care
Short-term intensive support designed to help individuals regain their independence after a surgery, fall, or hospital stay.
Approach & Values
Absolute Care Agency focuses on Transparency, Reliability, and Compassion.
They prioritise Digital Accountability, ensuring that every visit is electronically logged and that medication administration is double-verified via their digital platform. Their approach is designed to be Proactive; by using real-time data, the management team can identify health trends or potential issues before they become crises.
A strong emphasis is placed on "Continuity of Care," with the agency making every effort to ensure service users see the same small group of familiar faces, which is essential for building trust and emotional security.
Industry Role
Absolute Care Agency plays a vital role in the Leicestershire social care landscape, acting as a high-quality partner for Leicestershire County Council and the local Integrated Care Board (ICB).
As a regionally focused independent provider, the organisation contributes to the stability of the local care market by providing a boutique service that larger national franchises often struggle to replicate. They act as a strategic partner for families in Loughborough and Quorn, offering the professional clinical governance necessary for complex home-based care while maintaining the warmth of a local, community-rooted business.
They offer a modern and highly-regarded home care solution, making them a preferred choice for families who value technological transparency combined with traditional, compassionate caregiving.