Acacia Homecare

At Acacia Homecare, we operate as an award-winning domiciliary care organisation specialising in personalised home care, companionship, medication management, and complex daily living support. Established with a core commitment to dignity, independence, and choice, our mission is built on providing flexible support ranging from short visiting calls to full-time live-in care as a reassuring alternative to residential facilities.

Who We Are

Operating through key regional hubs—including our North West Surrey branch in Staines-upon-Thames and our Stockport office—our organisation brings together experienced care managers, field supervisors, and thoroughly vetted care professionals (often known locally as "Acacia Angels"). Fully regulated by the Care Quality Commission (CQC) and maintaining high performance standards, we collaborate closely with local authorities, healthcare commissioners, and families to deliver reliable, compassionate home care.

What We Do

We deliver an integrated suite of home care and community support solutions:

• Domiciliary & Personal Care: Assisting clients with morning/evening routines, personal hygiene, washing, dressing, and mobility support.
• Live-In & 24/7 Care: Offering dedicated, round-the-clock one-to-one support in the comfort of the client's own home.
• Specialist Condition-Support: Providing tailored care frameworks for individuals living with dementia, learning disabilities, autism, sensory impairments, and mental health conditions.
• Companionship & Daily Assistance: Assisting with meal preparation, light housework, medication reminders, shopping, and escorting clients to social visits or medical appointments.

Our Approach & Values

• Person-Centred Choice: Empowering clients to maintain their preferred lifestyle, routines, and community connections with dignity.
• Rigorous Safeguarding & Training: Maintaining strict adherence to CQC compliance, comprehensive enhanced DBS background checks, and continuous professional development for all team members.
• Transparent Partnership: Fostering dependable relationships with individuals and families, supported by easy-to-use family care apps and open communication channels.

Industry Role

We operate as a Specialised Domiciliary and Home Care Provider. Our role is to act as a trusted regional care partner delivering regulated home support and personal care services to local communities.