Details
About Us
At Call-In Homecare, we operate as a leading independent domiciliary care provider dedicated to delivering high-quality, person-centred support services for older adults and individuals with complex needs. Established in 1991, our mission is built on enabling clients to live safely, comfortably, and independently within the familiarity of their own homes.
Who We Are
Headquartered in Edinburgh, our organisation brings together experienced care managers, field supervisors, and a dedicated network of professional care assistants. Fully registered with the Care Inspectorate and Scottish Care, we manage multiple regional offices delivering dependable, structured home care and housing support infrastructure across Central Scotland, including Edinburgh, Glasgow, Dundee, and the Lothians.
What We Do
We deliver an integrated suite of specialist home care and daily living solutions:
- Personal Care & Daily Support: Assisting with morning and evening routines, washing, bathing, dressing, personal hygiene, and medication support.
- Specialised Dementia & Complex Care: Designing bespoke, compassionate care pathways tailored to support individuals managing memory loss, cognitive decline, and specialised medical needs at home.
- Companionship & Social Support: Offering friendly assistance with shopping, laundry, light housework, and accompaniment to social outings or community events.
- Respite & End-of-Life Care: Providing reliable short-term respite care to give primary family caregivers essential breaks, alongside sensitive, dignified end-of-life support.
Our Approach & Values
- Person-Centred Collaboration: Placing individual choices, personal preferences, and routine flexibility at the heart of every tailored care plan.
- Professional Excellence & Training: Enforcing rigorous vetting procedures and ongoing professional development to ensure exceptional standards of community care delivery.
- Community-Focused Compassion: Fostering genuine, respectful human connections that empower service users to maintain their dignity, independence, and active community involvement.
Industry Role
We operate as a Specialised Domiciliary and Homecare Provider. Our role is to act as a trusted regional care partner, supplying vital community health support and independent living infrastructure across Scotland.