Care At Call

Care At Call (operating legally under Care At Call - Domiciliary and Supported Living Services Ltd) is a UK‑based provider of specialist home care, live‑in support, and domiciliary staffing solutions.

The organisation offers holistic, person‑centred care within safe, community‑based spaces and individual home provisions across regional hubs, helping vulnerable individuals build resilience and positive outcomes.

Who We Are

Care At Call operates domiciliary care networks, continuous live‑in support arrangements, and specialised community healthcare frameworks for older people and younger adults, particularly those who have complex mental health conditions, physical disabilities, age-related frailty, or long-term illnesses.

The organisation was established in 2021 and has evolved its delivery structure to manage localised care packages, local authority-commissioned contracts, and an expanding nationwide care franchising framework across regional hubs in the West Midlands and the wider United Kingdom.

The service combines structured daily support, independent life skills development, family‑inclusive planning, and professional companion staffing provisions to support each individual’s holistic development.

The care and support teams include experienced support workers, field care leaders, and handpicked Care Professionals who create personalised development programmes based on the unique requirements of each individual transitioning towards greater independence or managing age‑related challenges.

Care At Call’s specialised coordination teams ensure that all frontline practitioners undergo comprehensive safeguarding, health clearance, and rigorous statutory compliance screening before deployment into client households.

What We Do

Domiciliary Care & Assisted Living

Providing safe, trauma‑informed housing provisions and home support where individuals live and learn with consistent support to recover, build emotional wellbeing, and maintain independent living.

Supported Living & Complex Needs Care

Delivering coordinated care that integrates nurturing support, routine health and wellbeing oversight, behavioural management plans, and crisis intervention tailored to each individual's needs.

Community Engagement & Life Skills Mentorship

Offering bespoke educational guidance, independent lifestyle mapping, domestic skills practice, and social inclusion workshops to help individuals take confident steps toward independent living.

Specialised Healthcare & Care Staffing Services

Using relationship‑based screening and rigorous compliance vetting to supply skilled, compassionate, and fully vetted care professionals to local authority networks and healthcare settings.

Approach & Values

Care At Call focuses on an individual‑centred, outcome‑focused care approach that respects each person’s individuality, history, and potential. Its values—built around extending compassionate companionship, protecting personal dignity, ensuring robust safeguarding, and delivering care with an empathetic approach—are embedded in care practice and support every aspect of the individual’s development.

Industry Role

Care At Call operates within the UK adult social care, domiciliary support, and healthcare sectors, providing specialist care placements, alternative transition frameworks, and temporary personnel solutions that help vulnerable individuals to overcome adversity and achieve meaningful long‑term outcomes.