Caremark - Chichester

Caremark Chichester

Caremark Chichester is a leading domiciliary care provider delivering high-quality home care and support services to adults and children. The organisation focuses on providing tailored care packages that allow individuals to remain living safely and independently in Chichester, Bognor Regis, and the surrounding areas of West Sussex.

Who We Are

Caremark Chichester operates as an independent branch of the national Caremark franchise, functioning as a locally managed service with the backing of a large-scale clinical framework.

The branch is led by Andrew Demetriou (Managing Director) and a team of experienced care managers. Their model is built on providing a "person-centred" service that prioritizes the dignity and choice of the service user. They are known for their rigorous recruitment process and their commitment to the Caremark "Excellence" standard, ensuring that every care assistant is not only technically skilled but also possesses the right compassionate mindset.

The agency is headquartered in Chichester and maintains a strong local presence, participating in community health forums and collaborating closely with local GPs and social services. They pride themselves on a "nothing is too much trouble" attitude, offering everything from short companionship visits to complex 24-hour care.

All services are regulated by the Care Quality Commission (CQC) and are currently rated as "Good."

What We Do

Personal Care & Morning/Evening Routines

Assisting with essential daily tasks, including bathing, dressing, grooming, and providing medication reminders and administration.

Companionship & Social Support

Providing emotional support and social interaction, including accompanying clients to appointments, assisting with hobbies, or simply sharing a conversation.

Dementia & Specialist Care

Delivering specialist support for individuals living with dementia or Alzheimer’s, focusing on creating a safe, familiar, and calm environment.

Live-in Care Services

Arranging for a professional caregiver to live in the client’s home, providing 24-hour support and peace of mind for families.

Respite Care for Families

Offering temporary relief for family caregivers, ensuring their loved ones receive high-quality care while the primary carer takes a break.

Complex & End-of-Life Care

Providing sensitive, professional support for individuals with complex health needs or those requiring palliative care, focusing on comfort and dignity.

Approach & Values

Caremark Chichester focuses on personalisation, reliability, and respect.

They prioritise individualised care plans, ensuring that the support provided is exactly what the client needs and wants, rather than a "one size fits all" approach. Their approach is designed to be highly flexible, with the ability to scale care up or down as a client’s health or circumstances change.

A strong emphasis is placed on staff training and retention, utilizing the Caremark training suite to ensure all staff are experts in safeguarding, manual handling, and infection control.

Industry Role

Caremark Chichester plays a vital role in the community health infrastructure of West Sussex, acting as a key resource for reducing hospital admissions.

As a CQC-regulated home care provider, the organisation supports the "Discharge to Assess" pathways, helping patients return home from hospital more quickly by ensuring the necessary support is waiting for them. They act as a trusted partner for West Sussex County Council and private clients.

They offer extensive career development opportunities for those in the Chichester area, providing a clear pathway from Care Assistant to Field Care Supervisor and into management, fostering a professionalized local care workforce.