Caremark - Test valley& East Wiltshire

At Caremark Test Valley & East Wiltshire, we operate as a dedicated local branch of the nationally recognised home care network, specialising in person-centred domiciliary care, live-in support, and daily living assistance. Established with a core commitment to empowering older adults, younger adults, and individuals with complex conditions to live safely, independently, and with dignity in their own homes, our mission is built on providing compassionate, relationship-led care.

Who We Are

Operating through our regional office headquarters at the Basepoint Business & Innovation Centre on Caxton Close, Andover (managed under MRHH Limited), our organisation brings together experienced care managers, field supervisors, and thoroughly vetted, highly trained local care professionals. Regulated in compliance with statutory standards (Care Quality Commission [CQC]), we collaborate closely with local families, healthcare commissioners, and medical teams across Andover, Abbotts Ann, Bulford, and surrounding communities to deliver reliable, high-standard community care packages.

What We Do

We deliver an integrated suite of home care and community support solutions:

• Personal Care: Assisting clients with morning and evening routines, personal hygiene, washing, dressing, and mobility support.
• Live-In & Round-the-Clock Care: Offering dedicated one-to-one support as a flexible and reassuring alternative to residential care facilities.
• Specialised Condition Support: Providing tailored care frameworks for individuals living with dementia, Alzheimer's, physical disabilities, sensory impairments, learning disabilities, and acquired brain injuries.
• Companionship & Daily Assistance: Helping with medication management, meal preparation, light housekeeping, shopping, and providing transport for social appointments and community outings.

Our Approach & Values

• Relationship-Led Matching: Thoughtfully matching care professionals with clients based on personalities and shared interests to foster genuine companionship and trust.
• Rigorous Governance & Quality Assurance: Maintaining strict adherence to regulatory compliance frameworks, comprehensive enhanced background checks (DBS), and continuous professional development for all staff members.
• Flexible & Transparent Care: Tailoring every care plan dynamically around individual routines, ensuring open communication and uncompromised dignity for every client.

Industry Role

We operate as a Specialised Domiciliary and Home Care Provider. Our role is to act as a trusted regional care partner delivering regulated home support, personal care, and specialised community assistance services to local families.