Details
About Us
At Faith's Walk Health Care Services, we operate as a values-led home care agency dedicated to transforming the care sector under the guiding philosophy of "Care on your terms." Founded on strong relationships and a passion for compassionate leadership, our mission is built on delivering high-quality, person-centred support that enables older adults and vulnerable individuals to live safely, independently, and with utmost dignity in their own homes.
Who We Are
Headquartered in Staines-upon-Thames, Surrey, and fully regulated by the Care Quality Commission (CQC), our organisation brings together experienced senior leaders, trained care professionals, and specialist support workers. We partner closely with local families, NHS healthcare teams, and social services across Surrey and the Thames Valley to deliver dependable, bespoke community care packages.
What We Do
We deliver an integrated suite of specialist home care and daily support solutions:
- 24-Hour Live-In Care: Supplying fully trained, experienced care professionals who live in the client's home to provide round-the-clock comfort, safety, and companionship.
- Personal Care Support: Assisting with daily hygiene routines, washing, dressing, getting up, and going to bed, delivered with absolute respect for personal privacy.
- Specialised Health & Medical Support: Offering tailored care plans for individuals managing dementia, Alzheimer's, Parkinson's, physical disabilities, and sensory impairments.
- Respite & Emergency Care: Providing flexible temporary support to cover family caregiver holidays, emergencies, or urgent short-notice care requirements.
- Waking & Sleepover Nights: Arranging dedicated care professionals to provide reassurance, safety checks, and late-evening or overnight assistance.
Our Approach & Values
- Values-Led Recruitment: Recruiting directly employed carers who undergo rigorous vetting, enhanced DBS checks, and comprehensive training (including the Care Certificate) to ensure shared core values of empathy and respect.
- Collaborative Partnership: Working hand-in-hand with GPs, occupational therapists, and families to ensure care plans remain flexible, responsive, and tailored to individual preferences.
- Promoting Independence: Encouraging clients to maintain control over their daily routines, ensuring support is delivered in a way that preserves personal autonomy and dignity.
Industry Role
We operate as a Specialised Domiciliary and Live-In Care Provider. Our role is to act as a trusted regional care partner, supplying vital community-based health support infrastructure across South-East England.