First Active 365 Homecare

First Active 365 Homecare

First Active 365 Homecare is a specialist nurse-led home care provider in the United Kingdom. The organisation focuses on delivering complex medical care and person-centred support to individuals within their own homes, aiming to provide a high-quality alternative to long-term hospital stays or residential nursing care.

Who We Are

First Active 365 Homecare is headquartered in Birmingham (South Side Building, Hurst Street), but it offers services designed to support individuals nationwide.

The organisation is built on the philosophy that "everyone deserves to live with dignity and independence." Their model is specifically geared toward Complex Care, meaning they handle cases that require a higher level of clinical expertise than standard domiciliary agencies. They are recognised for their ability to manage transition care—helping patients move from intensive hospital environments back to the community safely.

They pride themselves on their Compassionate and Competent Workforce, ensuring that carers are not just trained in basic tasks but are equipped to handle specific medical technologies and complex health conditions under nursing supervision.

What We Do

Complex Clinical Care

Providing support for individuals with high-acuity needs, including those requiring Tracheostomy care, Ventilator support, and PEG feeding.

Nurse-Led Support

Ensuring that all care is clinically governed. Registered nurses are involved in assessing service users, drafting complex care plans, and providing ongoing training to the support workers assigned to the case.

Palliative & End-of-Life Care

Offering sensitive, dignified support for individuals in the final stages of life, focusing on pain management, emotional comfort, and supporting the family unit.

Acquired Brain Injury (ABI) & Spinal Cord Injury Support

Delivering long-term rehabilitation and maintenance support for individuals who have suffered life-changing injuries, focusing on neuro-rehabilitation and physical wellbeing.

Dementia & Mental Health Support

Providing specialist interventions for those with cognitive impairments, using person-centred strategies to manage challenging behaviours and promote safety at home.

Approach & Values

First Active 365 Homecare focuses on Dignity, Clinical Excellence, and Independence.

They prioritise Holistic Assessments, looking beyond the immediate medical diagnosis to understand a person's lifestyle, social needs, and personal goals. Their approach is designed to be Seamless; they act as a bridge between the NHS and the home, ensuring that the clinical standards found in a hospital are maintained in a domestic setting.

A strong emphasis is placed on "Empowerment," giving service users and their families the confidence to manage complex health conditions in a way that allows them to remain active participants in their own lives and communities.

Industry Role

First Active 365 Homecare plays a vital role in the UK's complex care infrastructure, acting as a specialist resource for Integrated Care Boards (ICBs) and the NHS.

As a dedicated complex care provider, the organisation contributes to the national effort to reduce "delayed transfers of care" (bed blocking) by providing the high-level nursing support necessary to care for ventilated or highly dependent patients at home. They act as a strategic partner for Case Managers and Solicitors, particularly in personal injury or clinical negligence cases where a high standard of long-term home care is required.

They offer a clinically robust and compassionate care solution, making them a preferred choice for families who require more than just basic home help, but rather a professional medical team integrated into their daily home life.