Gloucestershire Managed Services (GMS)

At Gloucestershire Managed Services (GMS), we are a specialised public sector service provider established as a wholly-owned subsidiary of Gloucestershire Hospitals NHS Foundation Trust. Our mission is to deliver comprehensive, high-quality facilities management, estates, and clinical support services that ensure local NHS hospitals and healthcare environments remain safe, clean, and fully operational for patients and staff.

Who We Are

We operate as an NHS-focused limited company established to manage and enhance non-clinical operations across Gloucestershire's healthcare estate. By combining public sector values with dedicated commercial efficiency, we support local NHS infrastructure while keeping our focus firmly on patient care and safety.

What We Do

We deliver an integrated suite of estates, facilities, and operational support services across NHS hospital sites:

• Estates & Facilities Management: Providing planned and reactive property maintenance, engineering, utilities management, and capital project support.
• Cleaning & Domestic Services: Maintaining rigorous infection control standards through professional hospital cleaning and housekeeping teams.
• Catering & Hospitality: Delivering nutritious patient dining, retail catering services, and hospitality operations across hospital facilities.
• Laundry & Linen Services: Managing high-volume clinical and domestic laundry processing adhering to strict healthcare hygiene standards.
• Security & Portering: Ensuring safe hospital environments through round-the-clock security management, patient transport, and internal logistics support.

Our Approach & Values

• Patient-First Commitment: Operating with the understanding that every behind-the-scenes service directly impacts clinical outcomes and patient recovery.
• Safety & Compliance: Maintaining rigorous adherence to NHS healthcare standards, statutory health and safety regulations, and infection control protocols.
• Collaborative Partnership: Working seamlessly alongside clinical NHS staff, trust leadership, and external contractors to ensure a unified healthcare environment.

Industry Role

We operate as an NHS Estates and Facilities Management Provider. Our role is to act as the essential operational backbone for regional healthcare infrastructure, providing the specialised property, domestic, and logistical support required to keep acute hospital services running smoothly.