Overview

Most organisations review care.

We review lives.

At Harris James, we believe every person deserves to feel that life is still moving forward.

We’re looking for someone who can recognise progress, celebrate achievements, ask thoughtful questions and help people discover what’s possible next.

This isn’t a traditional care review role.

It isn’t about ticking boxes, completing paperwork or checking whether services are still being delivered

It’s about helping people continue living the life they want to live.

If you naturally encourage people, notice the little things that others miss and genuinely enjoy seeing others succeed, we’d love to hear from you.

About Harris James

Harris James exists to help people live independently, confidently and well for as long as possible.
Everything we do is built around relationships, not routines.
We don’t measure success by the number of visits delivered.
We measure success by the difference we help people make in their own lives.
As a Progress & Possibility Partner, you’ll become one of the key professionals responsible for ensuring every Harris James relationship continues to evolve as people’s lives change.

What You'll Be Doing

Every day will be different, but your role will include:
Holding meaningful Progress Conversations with the people we support and those closest to them.
Celebrating achievements before discussing future goals.
Helping people identify new aspirations and opportunities.
Recognising changes early and adapting support before problems develop.
Working alongside our wider Harris James professionals to continually improve people’s lives.
Measuring meaningful outcomes rather than simply reviewing services.
Helping shape the future direction of each person’s Harris James journey.
This isn’t purely an office-based role
To have truly meaningful conversations, you first need to know the people behind them.

That’s why this role includes spending regular time alongside the people we support, delivering elements of direct care and support. This allows you to build genuine relationships, understand everyday life, appreciate what’s working well and identify opportunities that simply can’t be seen from paperwork alone.

We believe the very best Progress & Possibility Partners are those who understand people’s lives first-hand.

Because of the nature of our service, alternate weekend working is an essential part of this role, ensuring you remain connected to the people you support and the colleagues delivering outstanding care every day.

We’re looking for someone who

You’ll probably enjoy this role if you naturally:

See possibilities where others see problems.
Encourage people to believe in themselves.
Build trust easily.
Ask thoughtful questions.
Notice subtle changes in people.
Enjoy coaching and motivating others.
Take pride in helping people achieve meaningful goals.
Can confidently make decisions whilst knowing when to seek support.
Believe people should continue growing, regardless of age or circumstance.

Experience within health, social care, coaching, rehabilitation, occupational therapy, community support or customer-facing relationship roles would be beneficial, but equally important is your mindset, values and genuine passion for helping people thrive.

What you’ll need

A full UK driving licence and access to your own vehicle.
Excellent communication and relationship-building skills.
Confidence using digital systems and mobile technology.
A willingness to learn and develop professionally.
Flexibility to work across the community, including alternate weekends.
Why join Harris James?

We’re building something different.

We’re creating professions rather than traditional job roles, giving people the opportunity to build genuine careers based on professional mastery, meaningful outcomes and continuous development.

You’ll benefit from:

A structured professional career pathway.
Advanced coaching and communication development.
Ongoing mentoring and protected learning time.
Modern technology, including AI tools that support, never replace, professional judgement.
Opportunities to shape how Harris James continues to evolve.
A supportive team that believes in collaboration, curiosity and continual improvement.
Recognition based on the difference you help people achieve, not simply the number of reviews completed.

Your career could progress to:

Progress & Possibility Partner > Senior Progress & Possibility Partner > Progress Mentor > Progress Practice Lead

Progression at Harris James is based on professional judgement, coaching ability, evidence of impact and the outcomes you help people achieve, not how long you’ve worked here.

If you’re looking for a role where

Conversations matter more than paperwork.
Progress matters more than process.
Relationships matter more than routines.
Every review leaves someone feeling hopeful about what comes next.

Then we’d love to hear from you.

Join Harris James and help people discover that their next chapter can be their best one yet.

We do not hold any CoS and are unable to offer any sponsorship.

Role would be suitable for: Care Coordinator, Care Reviewer, Community Care, Home Care, Care Assistant, Support Worker, Senior Carer, Field Care Supervisor, Care Manager and Health & Social Care.

Harris James

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