Details
About Us
Hilton Supported Living Ltd is a UK‑based provider of specialist supported accommodation and mental health care services.
The organisation offers holistic, person‑centred care within safe, community‑based spaces and housing provisions across regional hubs, helping vulnerable individuals build resilience and positive outcomes.
Who We Are
Hilton Supported Living Ltd operates therapeutic supported living settings and dedicated community support frameworks for adults, particularly those who have complex mental health challenges or require assistance in developing independent living skills.
The organisation was established in 2006 and operates its primary high‑support 24‑hour residential service within the London Borough of Newham, catering to adults aged between 18 and 65+ years of age who have full physical mobility.
The service combines structured support, independent life skills development, routine tenancy management guidance, and collaborative healthcare planning to support each individual’s holistic development.
The care and support teams include experienced support workers, care leaders, and an on‑call management framework who create personalised development programmes based on the unique requirements of each individual transitioning towards greater independence or managing long‑term mental health conditions.
Hilton Supported Living Ltd’s specialised care teams work in partnership with local community services, multi‑disciplinary teams, and local authority commissioning panels to deliver tailored support.
What We Do
24-Hour Supported Accommodation
Providing safe, trauma‑informed housing provisions where individuals live and learn with consistent support to recover, build emotional wellbeing, and maintain independent living.
Outcome-Based Key Work & Personal Development
Delivering coordinated care that integrates nurturing support, routine health and wellbeing oversight, tailored recovery goals, and confidence‑building plans via weekly sessions with a dedicated key worker.
Life Skills Training & Tenancy Maintenance
Offering bespoke educational guidance, independent lifestyle mapping, domestic budgeting practice, self‑administration of medication support, and benefits advice to help individuals manage daily tasks.
Community Integration & Employability Support
Using targeted sector mapping, localised link‑building, and proactive social inclusion networks to help individuals find rewarding activities, external employment, and social contacts.
Approach & Values
Hilton Supported Living Ltd focuses on an individual‑centred, outcome‑focused care approach that respects each person’s individuality, history, and potential. Its values—built around extending a "can‑do" attitude, protecting personal dignity, ensuring robust communication, and maintaining a culture of respect and kindness—are embedded in care practice and support every aspect of the individual’s development.
Industry Role
Hilton Supported Living Ltd operates within the UK adult social care, mental health recovery, and supported housing sectors, providing specialist care placements, alternative transition frameworks, and localised intervention models that help vulnerable individuals to overcome adversity and achieve meaningful long‑term outcomes.