Details
About Us
Here at Home Instead, our mission is to expand the world's capacity to care. Across the globe, we care for thousands of older adults, helping them live well at home for longer. In the UK, we’re reaching more older people than ever with an expansive network of 240 independently owned and operated franchise offices that play a key role in their local community.
Home Instead – Newcastle upon Tyne is a UK-based domiciliary care provider delivering personalised home care services to older adults across Newcastle upon Tyne and surrounding areas.
Who We Are
Home Instead – Newcastle upon Tyne is part of the wider Home Instead network, one of the UK’s leading home care providers with a network of independently owned offices delivering relationship-led care tailored to each individual. The local branch supports older adults and individuals who require assistance to remain independent in their own homes.
The service focuses on delivering person-centred care tailored to individual needs, routines and preferences. Care is provided by trained professionals who offer compassionate, reliable and consistent support within the Newcastle community.
Home Instead operates within the regulatory framework of the Care Quality Commission (CQC), ensuring services meet national standards for safety, effectiveness and quality.
What We Do
Domiciliary (Home) Care
Providing care and support within individuals’ homes to maintain independence and quality of life.
Personal Care Support
Assisting with personal care needs including bathing, dressing, grooming and medication support.
Companionship Services
Providing social interaction and emotional support to reduce isolation and improve wellbeing.
Dementia Care Support
Delivering specialist care for individuals living with dementia.
Live-in Care Services
Offering 24-hour support for individuals who require continuous care within their own homes.
Approach & Values
Home Instead – Newcastle upon Tyne focuses on delivering high-quality, relationship-led care that promotes dignity, independence and wellbeing. The service prioritises longer, personalised visits rather than short, task-based care, helping to build trust and continuity.
The organisation places strong emphasis on matching clients with the right care professionals and maintaining a personalised, respectful approach.
Industry Role
Home Instead – Newcastle upon Tyne plays an important role in the local adult social care sector by enabling individuals to remain in their own homes for longer.
As part of a national network, the organisation contributes to raising standards in domiciliary care while supporting local communities.
The organisation regularly provides employment opportunities for care assistants and support workers across the Newcastle upon Tyne area.