Details
About Us
Home Instead is the UK’s leading home care provider with a mission to change the way older people are cared for in later life. The global award-winning franchise has over 250 independently owned and operated offices that deliver home care ‘the Home Instead way’: relationship-led, tailored to match clients with Care Professionals and of the highest quality. Services include companionship, home help and personal care as well as specialist care such as dementia, Parkinson’s, end-of-life and live-in care
Home Instead – Surrey is a UK-based domiciliary care provider delivering personalised home care services to older adults across Surrey, including Guildford, Woking, Godalming, Farnham and surrounding areas.
Who We Are
Home Instead – Surrey is part of the wider Home Instead network, one of the UK’s leading home care providers with a network of independently owned offices delivering relationship-led care tailored to each individual. The Surrey service supports older adults and individuals who require assistance to remain independent in their own homes.
The service focuses on delivering person-centred care tailored to individual needs, routines and preferences. Care is provided by trained professionals who offer compassionate, reliable and consistent support across the local community. Surrey services highlighted by Home Instead include companionship, personal care, dementia support, live-in care and respite options.
Home Instead operates within the regulatory framework of the Care Quality Commission (CQC), ensuring services meet national standards for safety, effectiveness and quality.
What We Do
Domiciliary (Home) Care
Providing care and support within individuals’ homes to maintain independence and quality of life.
Personal Care Support
Assisting with personal care needs including bathing, dressing, grooming and medication support.
Companionship Services
Providing social interaction and emotional support to reduce isolation and improve wellbeing.
Dementia Care Support
Delivering specialist care for individuals living with dementia.
Live-in Care Services
Offering 24-hour support for individuals who require continuous care within their own homes.
Approach & Values
Home Instead – Surrey focuses on delivering high-quality, relationship-led care that promotes dignity, independence and wellbeing. The service prioritises personalised support built around each individual’s lifestyle, preferences and routines.
The organisation places strong emphasis on continuity of care, matching clients with the right care professionals and maintaining a personalised, respectful approach.
Industry Role
Home Instead – Surrey plays an important role in the local adult social care sector by enabling individuals to remain in their own homes for longer.
As part of a national network, the organisation contributes to raising standards in domiciliary care while supporting local communities across Surrey. Home Instead’s Surrey offering includes support from shorter visits through to full-time live-in care, depending on individual needs.
The organisation provides employment opportunities for care assistants, support workers and care professionals across the Surrey area.