Details
About Us
Home Instead – West Leicestershire is a UK-based domiciliary care provider delivering personalised home care services to older adults across West Leicestershire, including Hinckley, Coalville and surrounding areas.
Who We Are
Home Instead – West Leicestershire is part of the wider Home Instead network, a well-established provider of home care services across the UK. The local branch supports older adults and individuals who require assistance to remain independent in their own homes.
The service focuses on delivering relationship-led, person-centred care tailored to individual needs, routines and preferences. Care is delivered by trained professionals who provide compassionate, reliable and consistent support within the local community.
Home Instead operates within the regulatory framework of the Care Quality Commission (CQC), ensuring services meet national standards for safety, effectiveness and quality.
What We Do
Domiciliary (Home) Care
Providing care and support within individuals’ homes to maintain independence and quality of life.
Personal Care Support
Assisting with personal care needs including bathing, dressing, grooming and medication support.
Companionship Services
Providing social interaction and emotional support to reduce isolation and improve well-being.
Dementia Care Support
Delivering specialist care for individuals living with dementia.
Live-in Care Services
Offering 24-hour support for individuals who require continuous care within their own homes.
Approach & Values
Home Instead – West Leicestershire focuses on delivering high-quality, relationship-led care that promotes dignity, independence and wellbeing. The service prioritises longer, personalised visits rather than task-based care, helping to build trust and continuity.
The organisation places strong emphasis on matching clients with the right care professionals and maintaining a personalised, respectful approach.
Industry Role
Home Instead – West Leicestershire plays an important role in the local adult social care sector by enabling individuals to remain in their own homes for longer.
As part of a national network, the organisation contributes to raising standards in domiciliary care while supporting local communities.
The organisation regularly provides employment opportunities for care assistants and support workers across the West Leicestershire area.
We, along with our Superhero CAREGivers, have knowledge, understanding, experience, expertise, a sense of community, reliability, and flexibility.
How we are different:
- Personal touch:
Through years of caring for older people in their own homes all around the world, we have gathered many innovative ways of ensuring peoplecan continue living successfully at home, foreseeing a happy future with care and support they can trust.
- Lovely people:
Our CAREGivers are matched to our Clients' interests and hobbies, and because they are handpicked for their caring hearts, they quickly become the faces Clients come to love and trust.
- Expertise:
Our pioneering training ensures all our people are expertly qualified to look after our Clients', who in turn welcome having highly professional CAREGivers supporting them in their own home.
- Affordable and appealing:
We know that cost is one of the biggest concerns about care, so we've made our service stress-free and an excellent value. Our costs are very easy to understand and manage, and you are always firmly in control.
- Quality time:
Our visits are a minimum of 1 hour. This leaves plenty of quality time for our CAREGivers to ensure all needs are met with time left to chat and build a trusted relationship.