Home Instead - Westminster and City of London

Home Instead – Westminster and City of London is a domiciliary care provider delivering personalised home care services to older adults across Westminster, the City of London, and surrounding areas.

Who We Are

Home Instead – Westminster and City of London is part of the wider Home Instead UK network, one of the country’s leading home care providers known for its relationship-led approach.

The local office supports older adults who wish to remain living independently in their own homes while receiving tailored care and support. Services are designed around each individual’s needs, preferences, and daily routines — not a one-size-fits-all model.

Care is delivered by trained Care Professionals who take the time to build genuine relationships, providing consistency, trust, and reassurance.

All services operate in line with Care Quality Commission (CQC) standards, ensuring safe, effective, and high-quality care.

What We Do

Domiciliary (Home) Care

Providing support within individuals’ homes to help maintain independence and quality of life.

Personal Care Support

Assisting with daily routines such as bathing, dressing, grooming, and medication support.

Companionship Services

Offering meaningful social interaction to reduce isolation and improve wellbeing.

Dementia Care Support

Delivering specialist care for individuals living with dementia, tailored to their needs.

Live-in Care Services

Providing 24-hour, one-to-one support for individuals who require continuous care at home.

Approach & Values

Home Instead – Westminster and City of London focuses on relationship-led care.

They prioritise longer, more personalised visits rather than short, task-based care, allowing time to build trust and deliver meaningful support.

A strong emphasis is placed on matching clients with the right Care Professionals, ensuring compatibility and continuity — because the right relationship makes all the difference.

Industry Role

Home Instead – Westminster and City of London plays an important role in supporting the local community by enabling individuals to remain in their own homes for longer.

As part of a national network, the organisation contributes to raising standards in domiciliary care while maintaining a strong local presence.

They also offer employment opportunities for care assistants, support workers, and care professionals across the area.