Human Touch Home Health Care

Human Touch Home Health Care

Human Touch Home Health Care is a leading clinical home health provider in the United States. The organisation focuses on delivering expert medical nursing, physical therapy, and personal support directly to patients' homes, primarily serving the Mid-Atlantic region, including Washington DC, Maryland, Virginia, and Pennsylvania.

Who We Are

Human Touch operates as a Medicare-certified and Joint Commission-accredited agency, functioning as a critical bridge between hospital discharge and full recovery at home.

The organisation was founded in 1997 and is headquartered in Falls Church, Virginia. Over its 28-year history, it has served more than 25,000 patients with a workforce of over 650 clinicians. Their model is built on "The Human Touch Promise," which emphasises personalised care plans, 24/7 clinical support, and continuity of care with consistent caregivers. They are recognised as a "Washington Post Top Workplace" and maintain a CMS 4-Star Rating, reflecting high standards of clinical quality and patient satisfaction.

The agency is led by a team of healthcare administrators and clinicians dedicated to the "Hospital to Home" transition, ensuring that patients recovering from surgery or managing chronic illnesses have the technical support they need to avoid readmission.

What We Do

Skilled Nursing

Providing professional medical care, including wound care, IV therapy, medication management, and daily clinical monitoring for complex conditions or post-surgical recovery.

Physical & Occupational Therapy

Rebuilding patient strength and mobility through personalised exercise programs, and helping individuals regain the ability to perform daily activities like dressing and bathing independently.

Speech Therapy

Assisting patients recovering from strokes or dealing with swallowing difficulties to regain communication skills and safe eating habits.

Home Health Aide Services

Providing certified hands-on assistance with personal hygiene, grooming, and light household tasks, all conducted under the supervision of a registered nurse.

Medical Social Services

Connecting families with community resources, providing counseling, and helping navigate the logistical burdens of long-term care planning.

Specialised Disease Management

Offering tailored care protocols for chronic conditions such as Heart Failure, COPD, Diabetes, Parkinson’s Disease, and Dementia.

Approach & Values

Human Touch focuses on Compassion, Professionalism, and Healing at Home.

They prioritise evidence-based outcomes, utilizing clinician-designed plans that are specific to each patient's goals. Their approach is designed to be highly communicative, involving regular updates for family members and a dedicated family portal to keep everyone informed of the patient's progress.

A strong emphasis is placed on "Homer the Giraffe," their company mascot, which symbolises their approach to "reaching higher" for patient care and maintaining a friendly, approachable atmosphere even in high-stakes medical situations.

Industry Role

Human Touch Home Health Care plays a pivotal role in the U.S. healthcare continuum, acting as a strategic partner for major health systems like Kaiser Permanente and Sentara.

As a Joint Commission-accredited provider, the organisation contributes to the reduction of overall healthcare costs by providing high-level clinical care in a lower-cost home setting. They act as a "stabilizing force" for families during medical emergencies, providing the technical expertise required to manage PICC lines, complex wounds, and rehabilitation outside of a nursing facility.

They offer a comprehensive insurance network, working with Medicare, Medicaid, and major private insurers like Aetna, Cigna, and UnitedHealthcare, ensuring that expert home health is accessible to a broad demographic of patients across the East Coast.

Number: 877 4862 686