Details
About Us
At Visiting Angels (operated by JC99 Ltd), we operate as an independent specialist home care provider dedicated to delivering compassionate, person-centred support. Established with a core commitment to ensuring that caregivers are valued and supported at the heart of the organisation, our mission is built on helping clients maintain their independence, dignity, and personal routines within the comfort and familiarity of their own homes.
Who We Are
Headquartered at 13C Horseshoe Park, Pangbourne, Reading, Berkshire (RG8 7JW) and led by Nominated Individual James Charlton, our organisation brings together experienced care managers, skilled support professionals, and dedicated community teams. Fully regulated by the Care Quality Commission (CQC) with a "Good" rating, we collaborate closely with families, local authorities, and healthcare partners to provide dependable home-based care across South Oxfordshire and Berkshire.
What We Do
We deliver an integrated suite of specialist domiciliary care and daily living solutions:
- Hourly & Domiciliary Care: Offering flexible scheduled support with daily tasks, light housekeeping, shopping, and meal preparation delivered by familiar caregivers.
- 24-Hour & Live-In Care: Providing continuous, round-the-clock one-to-one support from resident professional caregivers, offering a reassuring and independent alternative to residential care facilities.
- Specialised Condition-Led Care: Designing targeted care pathways and support for individuals managing complex medical needs, physical disabilities, sensory impairments, strokes, Parkinson's disease, and dementia.
- Personal Care & Medication Support: Providing respectful assistance with personal hygiene, washing, dressing, mobility, and safe medication management.
- Respite & Companion Support: Delivering reliable temporary relief for family caregivers alongside meaningful companionship and social interaction.
Our Approach & Values
- The Right Carer Match: Meticulously pairing clients with support professionals based on both shared skills and personality to foster genuine, trusting relationships.
- Caregiver-Centric Excellence: Investing heavily in rigorous recruitment, specialist training, ongoing supervision, and carer wellbeing to ensure high standards of compassionate service delivery.
- Unhurried and Flexible Support: Adapting care packages to meet individual routines and preferences, ensuring clients retain absolute choice, control, and autonomy at home.
Industry Role
We operate as a Specialised Domiciliary and Personal Care Provider. Our role is to act as a trusted regional care partner, supplying vital community health support, personal care, and independent living infrastructure across South Oxfordshire and Berkshire.