Kingsley Healthcare Group

Kingsley Healthcare Group

Kingsley Healthcare Group is a national, family-owned provider of luxury nursing and residential care in the United Kingdom. Recognised as a Top 20 Large Care Home Group (carehome.co.uk), it is one of the few organisations in the sector to be certified as a B Corporation, reflecting its commitment to social and environmental performance alongside ethical business practices.

Who They Are

Kingsley Healthcare positions itself as an "industry-leading provider" driven by family values of integrity and empathy.

The organisation is led by CEO Daya Thayan and is known for its high employee satisfaction, holding a sector-leading 4.7 Glassdoor rating and being a Real Living Wage employer. They are recognised for their "Kingsley Way" philosophy, which focuses on community integration and staff wellbeing. In 2026, they reached a major milestone in their Vision 2030 strategy by launching Care Compass, a cutting-edge CRM platform built on Salesforce to streamline the journey for families from initial enquiry to resident admission.

They pride themselves on their Philanthropy, recently entering a strategic partnership with The King's Trust to train and recruit the next generation of care professionals through structured youth development programs.

What They Do

Residential & Nursing Care Providing premium living environments for those who require 24/7 clinical or personal support:

• Luxury New-Builds: Many of their homes are purpose-built facilities offering "boutique hotel" style amenities.
• Nursing Care: Managed by registered clinical teams to handle complex medical conditions.

Dementia Care (WINGS) The group utilises its proprietary WINGS (Wellness, Individuality, Nurturing, Growth, and Safety) program. This holistic approach focuses on the emotional and spiritual needs of residents living with dementia rather than just medical management.

Respite & Specialist Services

• Respite Care: Short-term stays for those recovering from surgery or providing temporary relief for family carers.
• End-of-Life (Palliative) Care: Compassionate, dignity-focused support during final life stages.
• Home Care: Providing visiting support for individuals who wish to remain in their own residences.

Community & Wellness Innovative programs include partnerships with local organisations, such as Macclesfield FC, to deliver sports and physical activities tailored for elderly residents to improve mobility and social engagement.

Approach & Values

Kingsley Healthcare focuses on Empowerment, Ethics, and Digital Innovation.

They prioritise Staff Wellbeing, evidenced by being ranked Number 1 in the UK for work wellbeing in the Indeed Better Work Awards. Their approach is designed to be Future-Ready; they have invested heavily in digital transformation to move toward a paperless, data-driven care environment that allows for more direct "face-time" between carers and residents.

A strong emphasis is placed on "Sustainability," which led to their B Corp certification. They are actively working to reduce the environmental footprint of their large-scale facilities while maintaining the highest standards of luxury and safety.

Industry Role

Kingsley Healthcare acts as a benchmark for ethical growth within the UK social care market.

As a B Corp-certified entity, they lead the way in showing that a large-scale, profitable care business can also meet high standards of social accountability. They act as a strategic partner for The King's Trust and local Health Boards, providing essential nursing beds and creating sustainable career pathways for young people entering the care sector.

They offer a premium, values-based care solution, making them a preferred choice for families seeking a "luxury" residential experience that does not compromise on clinical integrity or social ethics.