Details
About Us
Novel Home Care LTD
Novel Home Care LTD is an independent, community-focused domiciliary care and home support provider based in Somerset. Operating out of Wincanton, the agency specialises in delivering compassionate, person-centred health and social care services to individuals who require assistance to live safely and independently within their own homes.
Who They Are
Novel Home Care LTD positions itself as a reliable and dedicated local care partner. Rather than pursuing a large, impersonal corporate model, they focus on a community-anchored approach, serving towns, villages, and rural communities across Somerset.
A defining feature of the organisation is its steadfast commitment to the safety and well-being of its clients. They understand that the home environment is where individuals feel most secure, and they design their services to protect that comfort. In 2026, they remain a trusted support mechanism for families and individuals navigating the complexities of aging, disability, or illness, recognised for their responsive management and high-quality frontline delivery.
The agency prides itself on its rigorous staff development; all care professionals are fully trained and selected not just for their technical competencies, but for their ability to deliver care with genuine empathy, respect, and dignity.
What They Do
Bespoke Domiciliary Care & Practical Lifestyle Assistance
The core of their service involves structuring customised care packages tailored directly to the daily habits, schedules, and specific needs of the individual:
- Personal Care Services: Providing dignified and sensitive assistance with essential daily living routines, including bathing, dressing, personal hygiene, grooming, and mobility support.
- Companionship & Home Help: Delivering focused social interaction, befriending, and practical domestic help to combat loneliness and support mental well-being.
- Practical Assistance: Helping service users maintain a clean and safe home environment through nutritious meal preparation, light housework, laundry, and running essential local errands.
- Medication Monitoring: Assisting clients with the safe management, scheduling, and logging of prescribed medications to ensure health continuity.
Approach & Values
Novel Home Care LTD focuses on Compassion, Reliability, and Personal Choice.
They prioritise a Person-Centred Support Blueprint, which ensures that care plans are built around the individual, keeping their preferences, cultural backgrounds, and specific routines at the forefront of daily operations. Their approach is Empowerment-Driven; their care staff work alongside service users to stimulate physical confidence and maintain existing independence, rather than taking over tasks completely and fostering unnecessary reliance.
A strong emphasis is placed on "Open and Clear Communication," ensuring that families are kept regularly updated on their loved ones' status to provide complete peace of mind.
Industry Role
Novel Home Care LTD acts as an essential community-level capacity builder within the Somerset health and social care framework.
By delivering flexible, highly compliant home care visits, the agency plays a vital role in easing the pressure on regional hospitals, facilitating smooth discharges, and delaying transitions into long-term residential care facilities. They serve as a trusted, high-compliance resource for self-funding individuals and local authority care coordinators looking for an attentive, localised provider that seamlessly blends safety assurance with genuine human warmth.