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Details

Registration of Service: 2018
Please, specify: CQC (England)
What type of service? Please, specify: Domiciliary Care (Home Care)
Phone Number: 013 0325 5785

About Us

Papillon Home Care

Papillon Home Care is a dedicated provider of personalized support services designed to help individuals maintain their independence within their own homes. Based in Kent, they focus on delivering high-quality, person-centered care across Folkestone, Hythe, and the surrounding Marsh areas.

Who We Are

​Launched in 2018, Papillon Home Care was founded with an ethos of listening to clients and their families to enhance health and wellbeing. They emphasize a personalised care plan for every individual, ensuring that dignity and quality of life are prioritized.

​The organization is recognized as both a care and training provider, fostering a safe and motivational environment for their staff to reach their full potential while delivering compassionate service.

What We Do

  • Personal Care: Assisting with essential daily tasks such as bathing, showering, oral hygiene, hair care, and dressing or undressing.
  • Mobility Support: Providing physical assistance for safely getting in and out of bed and moving around the home.
  • Health & Wellbeing: Working alongside healthcare professionals to ensure care packages remain suitable as client needs change over time.
  • Staff Training: Operating as a training hub to ensure all care workers are equipped with the latest skills in safe and compassionate care delivery.

Approach & Values

​The core of their approach is Person-Centred Care. They believe in ongoing engagement, regularly meeting with loved ones to ensure the support provided is effective and respectful.

​They value Resilience and Responsiveness, aiming to be the most respected care provider in their local community. Their mission statement highlights a commitment to enriching lives through support that respects the unique background and requirements of every client.

Industry Role

​Papillon Home Care plays a vital role in the local healthcare ecosystem of Kent. By providing robust home-based support, they help reduce the pressure on residential care homes and hospitals.

​As an employer, they are a significant contributor to the social care workforce, frequently recruiting and developing home care workers and offering competitive packages to maintain a high standard of service for the community.