Details
About Us
At ReachOut24 Healthcare, we operate as a dedicated home care and nursing support agency specialising in person-centred domiciliary care, elderly and dementia support, complex care, and supported living services. Established with a core commitment to compassionate, high-quality care that puts people before profit, our mission is built on delivering professional support that empowers individuals to live safely, independently, and with dignity in their own homes.
Who We Are
Operating through our headquarters at Bramber House in Crawley, West Sussex (founded by mental health nurse Muchaneta Mazikana), our organisation brings together experienced care coordinators, registered nurses, and thoroughly vetted healthcare assistants. Fully regulated by the Care Quality Commission (CQC) and operating under strict NHS and NMC compliance frameworks, we collaborate closely with local authorities, NHS trusts, and families to deliver flexible, high-quality community care packages.
What We Do
We deliver an integrated suite of home care, nursing, and daily living support solutions:
- Domiciliary & Personal Care: Providing flexible visiting care ranging from 30-minute support calls to long day visits, assisting with personal hygiene, medication, and daily routines.
- Live-In & 24/7 Care: Offering comprehensive round-the-clock live-in support and companionship as a safe, reassuring alternative to residential care facilities.
- Specialist Dementia & Complex Care: Delivering tailored, condition-led support for older adults, individuals with physical disabilities, and those requiring specialised clinical or palliative care.
- Post-Hospital & Respite Support: Providing short-term recovery assistance, emergency cover, and respite care to ease transitions from hospital and support family caregivers.
Our Approach & Values
- Person-Centred Compassion: Placing the dignity, personal choices, and human rights of every client at the centre of all care planning and delivery.
- Rigorous Governance & Nursing Standards: Maintaining strict adherence to CQC regulations, enhanced DBS background checks, and the professional code of conduct guided by nursing principles.
- Reliable Community Partnership: Fostering dependable, transparent relationships with individuals, families, and healthcare organisations to ensure consistent, high-standard care.
Industry Role
We operate as a Specialised Domiciliary and Live-In Care Provider. Our role is to act as a trusted regional care partner delivering regulated home support, personal care, and healthcare staffing solutions to local communities and healthcare facilities.