Redlands House

At Redlands House, we operate as a dedicated residential and dementia care home offering person-centred accommodation, daily support, and specialised memory care. Established with a core commitment to creating a warm, loving, and stimulating environment, our mission is built on ensuring residents experience a vibrant community where comfort, dignity, and independence are promoted every day.

Who We Are

Operating through our purpose-adapted facility in the quiet Norwich suburb of Hellesdon (managed by Redlands House Limited), our organisation brings together experienced registered care managers, highly trained support teams, and specialist care professionals. Fully regulated by the Care Quality Commission (CQC) and consistently achieving high inspection standards, we collaborate closely with local authorities, health commissioners, and families to deliver secure and engaging residential placements.

What We Do

We deliver an integrated suite of residential and specialised care solutions:

• Residential & Personal Care: Providing day-to-day living support, assistance with mobility and personal care, and reassuring round-the-clock supervision in comfortable en-suite rooms.
• Specialised Dementia & Alzheimer's Care: Delivering structured, empathetic care frameworks designed to ensure safety, familiarity, and emotional wellbeing for individuals with cognitive impairments.
• Respite & Short-Term Stays: Offering flexible interim care coverage and short-term relief to support family caregivers and post-operative recovery.
• Activities & Community Engagement: Curating an active calendar of events, music and movement sessions, arts therapy, gardening groups, and intergenerational visits to foster a lively, connected atmosphere.

Our Approach & Values

• Person-Centred Joy & Kindness: Grounded in the ethos of "love, laughter & kindness," focusing deeply on individual preferences, life histories, and personal routines.
• Rigorous Governance & Quality: Maintaining strict adherence to CQC compliance standards, enhanced background vetting (DBS), and continuous professional training for all staff members.
• Family-Centred Partnership: Encouraging active family involvement—from personalising private rooms with memories and keepsakes to joining regular community hub events.

Industry Role

We operate as a Specialised Residential and Dementia Care Home. Our role is to act as a trusted local care facility delivering regulated residential support, elderly care, and specialised dementia provisions to the community in Norfolk.