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Details

Please, specify: CIW (Wales)
What type of service? Please, specify: Domiciliary Care (Home Care)
Phone Number: 074 4241 3257

About Us

At Top Priority Healthcare, we operate as an expert home healthcare provider and temporary employment agency dedicated to supporting older adults, vulnerable individuals, and healthcare facilities. Our mission is built on delivering compassionate, person-centred personal care that empowers clients to maintain dignity and independence within the comfort of their own homes.

Who We Are

Headquartered at Princess House in Swansea, Wales, our organisation brings together experienced registered nurses, trained care coordinators, and dedicated support workers. We collaborate closely with private clients, local authorities, and social services to supply flexible home care packages as well as qualified nursing and support talent to hospitals and residential care homes.

What We Do

We deliver an integrated suite of specialist community care and professional staffing solutions:

  • Domiciliary & Personal Care: Assisting clients with daily living tasks, personal hygiene, showering, dressing, mobility, and morning or evening routines.
  • Specialised Nurse-Led & Clinical Care: Providing complex medical support including PEG feeding, stoma care, wound dressing management, and catheter care.
  • Specialised Condition Support: Delivering tailored care plans for individuals managing dementia, cancer, learning disabilities, autism, mental health conditions, and substance misuse recovery.
  • Live-In & Overnight Care: Supplying consistent, round-the-clock support, night-time monitoring, and emergency respite coverage.
  • Healthcare Workforce Staffing: Supplying fully vetted temporary and permanent nursing professionals and care assistants to hospitals and care facilities.

Our Approach & Values

  • Client-Centred Independence: Prioritising the personal preferences, routines, and dignity of every client to ensure care enhances their quality of life.
  • Empathetic & Resilient Support: Deploying highly trained staff skilled in managing complex emotional and physical requirements with patience and compassion.
  • Workforce Excellence: Treating care staff as an absolute priority through competitive remuneration and ongoing training to maintain exceptional standards of service.

Industry Role

We operate as a Specialised Domiciliary Care Provider and Healthcare Staffing Agency. Our role is to act as a trusted regional care partner, supplying vital community health support infrastructure and professional staffing solutions across Wales and the UK.