The Organisation
Lumina Healthcare Solutions is a growing company dedicated to providing exceptional domiciliary care services that enable individuals to live independently and comfortably in their own homes. Our mission is to deliver compassionate, person-centred care that enhances the quality of life for our clients.
Job Overview
We are seeking a dedicated and experienced Care Coordinator to join our team. The Care Coordinator will play a vital role in ensuring that customers receive the highest quality of care by facilitating communication between customers, families, and healthcare professionals.
Key Responsibilities
- Develop and manage care schedules to ensure timely and appropriate support for clients. Adjust schedules to accommodate staff absences, client changes, or emergencies.
- Conduct initial and ongoing assessments to determine clients' care needs. Develop, review, and update individualized care plans in collaboration with clients and their families.
- Supervise, support, and mentor care staff to ensure high-quality service delivery. Conduct inductions, training, and performance evaluations for care staff.
- Ensure adherence to Care Quality Commission (CQC) standards and company policies. Conduct spot checks, audits, and client reviews to maintain service quality.
- Maintain accurate and up-to-date client records, including care plans and service logs. Liaise effectively with clients, families, healthcare professionals, and other stakeholders.
- Liaising with clients, local authorities and other stakeholders
- Carry out general office duties. Prepare reports as required as required by the registered manager.
- This list is not exhaustive and additional duties may be required
The role of Care Coordinator is a key role in the company that will require the post holder to ensure the smooth running of visits to our clients. In order for the Care Coordinator to perform effectively, the successful applicant will have had previous experience and will also possess the following key attributes, which must be demonstrated at interview:
Essential Attributes
- Excellent interpersonal skills
- Excellent verbal and written communication skills and the ability to prepare comprehensive reports
- Deeply committed to supporting others and delivering individualized care
- Proven leadership and management capabilities, with a talent for inspiring and motivating teams
- Thorough knowledge of organisational policies and healthcare regulations
- Dedicated to maintaining confidentiality and demonstrating respect for patients at all times
- Proficient in using computers and Microsoft Office applications, such as Word, PowerPoint, and Excel
- Excellent analytical thinking and multitasking abilities, capable of managing several responsibilities simultaneously
Qualifications & Experience
- NVQ Level 3 in Health & Social Care or equivalent.
- Minimum of 2 years' experience in domiciliary care or a similar role.
- Proven experience in care coordination, scheduling, and staff supervision.
- Full UK driving licence and access to a vehicle
Benefits
- Competitive salary and holiday entitlement.
- Paid mileage for client visits.
- Access to ongoing training and professional development opportunities.
- Supportive and collaborative working environment.
- Company pension
- On-site gym
Salary:
From £25,000
