About The Company
Kingsley Healthcare isn't just a care home group, we are a family where our passionate individuals are changing lives every day. Winners of the 2024 Health Investors Residential Elderly Care Provider of the Year, we are ranked â for the eighth year running! - among the top 20 large UK care home groups (carehome.co.uk) for our exceptional care, and proudly support over 1,500 residents to live in a safe, welcoming and nurturing environment.
We are proud to be ranked No.1 in the UK for our commitment to wellbeing at work (Indeed's Better Work Awards 2023) and our sector-leading 4.7 Glassdoor rating, we are also a Real Living Wage employer, ensuring that we reward and value dedication.
We welcome passionate individuals who want to make a difference to our growing family which puts our people and our residents first.
About The Role
Are you an experienced Care Home Manager looking to lead a high-performing team in a stunning coastal setting? Highcliffe Nursing Home, overlooking the Solent with views of the Isle of Wightâs Needles, is seeking a driven leader to take this âGoodâ-rated homeâwith âOutstandingâ in responsivenessâto the next level of excellence.
Highcliffe Nursing Home is a 55-bed service offering nursing, dementia, residential, respite, short stay, and end-of-life care. Set in a beautiful location, it provides a warm and supportive environment for residents and staff alike.
This is a unique opportunity to build on a strong foundation and drive the home towards an âOutstandingâ overall rating. Join Kingsley Healthcare and be part of our vision to make every home a centre of excellence.
As our Care Home Manager, you will oversee the daily operations of the home. As a regulated business, we expect the candidate to be registered with the Care Quality Commission (CQC) and be familiar with all the relevant legislation and regulations. You will be responsible for ensuring that the home provides high-quality care and support to our residents, whilst meeting financial targets and maintaining full occupancy.
You will be supported externally by dedicated Operations and Central teams, and within the home you will have the support of a Deputy Manager and Administrator, as well as Hospitality and Housekeeping teams. These teams will collaborate with you to ensure smooth operations and exceptional care for our residents.
Reports to: Operations Manager
Key duties and responsibilities
⢠Provide leadership and direction to the homeâs staff team, promoting a culture of kindness, compassion, and empathy.
⢠Recruit, train, motivate, and retain a team of skilled care professionals committed to delivering person-centred care.
⢠Ensure the home meets all regulatory requirements, including those set by the CQC, and maintain excellent standards of care and support.
⢠Manage the homeâs budget, ensuring financial targets are met and costs are effectively managed.
⢠Develop and implement a strategic marketing plan to maintain full occupancy and promote the homeâs services to potential residents, families, and stakeholders.
⢠Build and maintain positive relationships with residents, families, and all stakeholders, responding effectively to their needs and concerns.
⢠Oversee all records to ensure the homeâs administrative tasks are completed in a timely and efficient manner.
⢠Continuously monitor and evaluate the homeâs performance, identifying areas for improvement and implementing necessary changes.
⢠Manage and mitigate risks effectively, ensuring a safe and secure environment for residents and staff.
Skills and attribute
- ⢠Minimum 3 yearsâ experience managing a nursing home rated âGoodâ or above. ⢠In-depth knowledge of CQC standards and care regulations. ⢠Skilled in staff recruitment, retention, and development. ⢠Confident communicator with strong leadership credentials. ⢠Commercially astute with an eye for occupancy and growth opportunities. ⢠Committed to community engagement and local reputation building. ⢠Able to inspire a team and lead by example.
Education and qualification
- Preferably NMC registered nurse with relevant post-registration experience (desirable but not essential).
What will you gain?
You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step.
- Highcliffe Nursing Home, Christchurch, Dorset
- Pay:: £65,000 per year (depending on experience)
- Type: Permanent
- Shift: Salaried
- Excellent PRP
- Additional bonuses based on excess profit
Benefits
- Comprehensive induction and training programme.
- Opportunities for career development and progression.
- Employee Assistance Programme
- Blue Light Card Scheme. We’ll reimburse the enrolment fee of this fantastic scheme that offers discounts on holidays, days out and over 15,000 national brands.
- We’ll pay for your full DBS disclosure
- Annual NMC PIN renewal paid
- Excellent performance related bonus
- Additional bonuses based on excess profit
- 25 days annual leave plus bank holidays entitlement
- Relocation assistance provided
Location
Set on the Dorset coast in Highcliffe, a short stroll from the clifftop, Highcliffe Nursing Home offers a restful setting for nursing, dementia and residential care. A multi-million pound investment has added new luxury bedroom suites and given a superb makeover to the whole home.
5 Stuart Road, Highcliffe, Christchurch BH23 5JS
Your right to work in the UK
In accordance with the Asylum and immigration Act 2006 you will need to demonstrate your eligibility for employment in the United Kingdom.