Are you an experienced care professional with a passion for leadership and quality care delivery?
We are recruiting a Deputy Manager to join a well-established domiciliary care service in Coventry.
You’ll support the Registered Manager in running a high-performing service, overseeing care for up to 40 new short-term referrals weekly alongside long-term and private clients. This is a fast-paced, hands-on leadership role that combines operational management, people development, and regulatory compliance.
⭐ Key Responsibilities:
- Support the Registered Manager in daily service operations
- Oversee smooth intake and coordination of new referrals
- Conduct assessments, reviews, and ensure care plans are current
- Supervise and mentor care staff and care coordinators
- Support recruitment, induction, and ongoing staff training
- Handle rota planning, absence management, and HR issues
- Ensure compliance with CQC standards and internal policies
- Contribute to audits, service improvements, and change initiatives
- Communicate effectively with service users, families, staff, and external professionals
- Participate in the on-call rota, providing out-of-hours support
✅ Requirements:
- Minimum 2 years’ experience in a senior or management role in domiciliary care
- Strong understanding of CQC regulations and best practice standards
- Proven leadership, communication, and problem-solving skills
- Able to multitask in a high-pressure, fast-moving environment
- Confident using IT systems (Microsoft Office essential)
- Full UK driving licence and access to a vehicle
🌟 Desirable:
- NVQ Level 4 or 5 in Health & Social Care (or willingness to work towards)
- Experience with care management systems (e.g. PASS, Care Planner)
- Knowledge of local authority commissioning processes
