Clinical Manager – HIS Registered Clinic
Merchant City Medical Group is seeking a highly organised Clinical Manager to oversee the daily operations of our HIS-registered hair transplant and aesthetics clinic.
You’ll ensure full compliance with Health Improvement Scotland (HIS) standards, lead a multidisciplinary clinical team, and uphold exceptional patient care standards in a fast-paced private healthcare setting.
Location:
70A West Regent Street, Glasgow, G2 2QZ
About Us:
Merchant City Medical Group is a premium hair transplant and aesthetic clinic offering advanced treatments and personalised care. We are fully regulated by Health Improvement Scotland (HIS) and pride ourselves on compliance, safety, and patient satisfaction.
Role Overview:
We are recruiting a Clinical Manager to lead the operational and clinical side of our HIS-registered Glasgow clinic. This role requires a candidate with direct experience managing HIS / CQC standards, internal audits, and multidisciplinary clinical teams within a private healthcare setting.
Key Responsibilities:
- Ensure full regulatory compliance with Health Improvement Scotland (HIS) guidelines
- Prepare for and lead HIS inspections, internal audits, and quality assurance reviews
- Manage all clinical staff (nurses, doctors, technicians), rotas, and performance
- Implement and review clinical policies, infection control procedures, and documentation standards
- Maintain accurate records for consent, incident reporting, patient safety, and safeguarding
- Ensure clinic equipment, medicines, and stock are maintained to regulation standards
- Collaborate with the Medical Director to develop governance strategies and improve clinical outcomes
- Address and resolve clinical risks, complaints, or adverse events appropriately
- Support the training and development of staff to meet HIS expectations and internal standards
Essential Criteria:
- Experience working in or managing an HIS-registered independent clinic
- Knowledge of HIS registration, compliance, and documentation processes
- Background in nursing, clinical coordination, or medical practice management
- Strong leadership, communication, and time management skills
- Experience in infection control, patient care audits, and quality assurance
Desirable:
- Experience in an aesthetic or surgical environment (e.g., cosmetic surgery, dermatology, or hair transplant clinic)
- Familiarity with GDPR, safeguarding, and clinical software systems
We Offer:
- Competitive salary (based on experience)
- Performance bonuses and professional development
- Supportive team and opportunity to work in a fast-growing private healthcare company
- Ongoing regulatory and leadership training
- Private Healthcare
