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Registered Manager

Atwell Care Limited • Full-time • Frome, GB • 2w ago

Responsible to: Regional Operations Manager/Board of Directors

Purpose of Position

To have oversight on the care staff, their attendance, their care delivery, and performance.
To promote a caring environment for service users through high standards of professional practice, which are conducive to the physical, emotional, social, intellectual, and spiritual needs of the service users.
To ensure that each service user receives care appropriate to their individual needs.
To implement the requirements of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014
To adhere to all policies and procedures issued by the company, embedding them into good practice across the organisation.

Principal Responsibilities

Day-to-day running of the business:

To oversee the branch operations as communicated by the Operations Team/Board of Directors.
To ensure all relevant information is provided to prospective new service users.
To ensure assessments are conducted, and full care plans and risk assessments are in place for the safety of the service user.
To decide whether the service is able to meet the personal care needs of any service user.
To ensure that each service user receives welcome information, including terms and conditions, and access to the care system.
To investigate concerns and complaints, take appropriate action and report to the necessary regulatory body.
To liaise with and cooperate with CQC assessors and participate in CQC inspections as necessary.
To liaise and co-operate with the Local Authority Monitoring and Contract team, ensuring that required KPI’s are returned on-time.
To plan and hold meetings with care staff, office staff, and operations team/Board of Directors.

Service user care:

To ensure that the emotional, spiritual, physical, medical, and material needs of the service users are recognised, assessed, and met.
To support service users in the taking of decisions in matters which affect their lifestyle and future planning.
To make or contribute to the assessment of need of each service user in conjunction with the service user, relevant professional agencies, and, where appropriate, the service user’s family, and develop a Service User Plan which provides a satisfactory quality of life for that person
To promote relationships that enable each service user to engage in activities they would like to participate in.
To ensure that the provision of healthcare arrangements is taken into consideration when planning their support needs.
To safeguard service users from abuse and act immediately to report the situation, following the organisation’s policies and procedures, including any statutory notification to the appropriate Regulations.
To collaborate and oversee recruitment to ensure safe staffing levels and appropriate people are being hired.
To ensure effective communication with and between staff and to arrange staff meetings
To ensure that effective induction, supervision, and assessment of staff is carried out and that training needs are identified and met
To ensure that all employment policies and safe practices are in place and effective.
To monitor staff sickness/absence, ensuring the appropriate action is taken.
To ensure that all staff have the necessary training, qualification and skills to undertake the tasks required.

Premises:

To ensure that the organisation adheres to health and safety and fire legislation.
To ensure that legislation and regulations concerning infection control are actioned where appropriate.
To ensure that assessments are undertaken at service users’ homes regarding health and safety and infection control issues, and provide advice to staff regarding safe and healthy working practices in the field.

Finance:

If the person being cared for is deemed not to have the capacity to manage their own finances, the appropriate LPA is noted on their care plan.
To ensure that the branch is operating in a financially sustainable way.

Person Specification — Essential Criteria

The following qualities are considered essential for the post of Registered Manager:

At least two years’ experience in a senior management capacity within the previous five years
A care management qualification or the willingness to undertake the identified Skills for Care qualification within six months of appointment.
Able to take responsibility
Leadership skills
A self-motivated individual who is organised, flexible, and caring.
Mentally and physically able to cope under pressure.
An active team player, but also able to work on own initiative
A good communicator
Committed to high-standards
Committed to training.

All staff are required to respect the confidentiality of all matters that they might learn in the course of their employment. All staff are expected to meet the requirements under the Data Protection Act 1998.

All staff must ensure that they are aware of their responsibilities under the Health and Safety at Work Act 1974.

Data Protection:

To comply with organisational policies and procedures and the requirements of the 2018 Data Protection Act (GDPR).

Health and Safety:

All employees have a responsibility to abide by the safety practices and codes authorised by Spire Homecare; they share equal responsibility with management for maintaining safe working practices.

Note: This job description is an outline only and may be amended to take account of changes within the department following discussion with the post holder.

The above duties and responsibilities are intended to represent current priorities and are not exhaustive; the post holder may from time to time be asked to undertake other reasonable duties. Any changes will be made in discussion with the post holder in the light of service needs and will be commensurate with the grade and competencies of the post.

Additional Information

Job Types: Full-time, Permanent

Pay: £42,000.00 per year

Benefits: