Care Manager – Mental Health Services
Salary: £ 31,000 - £ 34,000 per annum, 37.5 Hours per Week
Work Type: Full-time, Permanent.
We are an established and growing care organisation providing high-quality domiciliary care and supported living services.
Our mission is to support individuals to live fulfilling lives with independence, dignity, choice, and control, while delivering safe, compliant, and person-centred services. Due to continued growth and strategic development, we are seeking an experienced care manager to join our leadership team.
Role & Responsibilities
- Lead and manage Coordinators, Supervisors, and Carers in the day-to-day management of delivering quality care services.
- Implement policies and procedures to ensure effective and efficient operations.
- Maintaining a high standard of care and support delivery for all service users as per CQC standards and the Local authority contractual requirements.
- Ensuring thorough Care plans, clear documentation, and record-keeping are maintained regarding all service users’ progress; and the quality care support is provided on time.
- Effective communication and dealing with Local authorities, commissioners’ external agencies, and potential customers.
- Experience in managing efficient teams with budget responsibility in the care industry.
Person specifications
- Minimum 2-5 years' demonstrable experience in managing supported living and domiciliary care services, or alternative relevant experience is desirable.
- Holds NVQ Level 4/5 in Health Social Care/leadership and management or other business/management qualifications.
- Experience and extensive knowledge of Mental Health, Mental Health services, Learning Disability, and ASD.
- Experience in dealing with local partnerships, local authorities, social services, and a good track record in CQC performance.
- Experience in carrying our Care Act Assessments, Care Plan development, recruitment, and managing a team.
- Strong knowledge and experience in safeguarding procedures aligned with the local processes of Suffolk.
- Credible, pro-active, resilient, and a strong team player who can be calm under pressure - able to multitask and a good communicator at all levels.
- Excellent administration, management, and IT skills.
- Full driving license and access to your own car.
