Clinical Operations Manager

Harley Street Nurses Ltd • Full-time • Greater London, GB • 3w ago

Company Description

Harley Street Nurses (HSN) is a specialised healthcare staffing provider, known for offering high-quality services to high-profile clients across the UK.

Established in 2004, HSN has built a trusted network of skilled Doctors, Registered Nurses (RGNs), and Healthcare Assistants (HCAs).

Committed to excellence, integrity, and ethical care, the team operates 24/7 year-round to ensure seamless support for clients.

HSN is growing its network and inviting dedicated professionals to join its dynamic and supportive team in delivering outstanding healthcare services.

Role Description

The Clinical Operations Manager is a senior, hands-on clinical leadership role responsible for the operational delivery of all clinical services, including the set-up, management, and growth of the clinic, community services, homecare, hospital work, and specialist services such as medical flights.

Key Responsibilities

Clinical Operations & Service Delivery (Primary Responsibility)
Clinic Set-Up, Management & Growth
Hands-On Clinical Procedures & Treatments
Senior Clinical Authority & Medical Oversight
Clinical Risk, Quality & Safety
CQC - TDDI Accreditation & Accountability
Staffing, Competency & Clinical Support
Operational & Cross-Functional Collaboration
On-Call & Escalation Support
Professional Accountability
Reporting Line & Governance Alignment

Essential Skills & Experience

Registered Nurse (NMC) with active registration.
Significant senior clinical experience (private healthcare desirable).
Proven experience managing clinical operations or services.
Demonstrated competency in:
Phlebotomy
Injectable therapies
IV cannulation and IV administration
Strong clinical judgement and risk management capability.
Experience setting up or running clinic-based services.
Excellent leadership, communication, and decision-making skills
Willingness and suitability to obtain and maintain CQC - TDDI accreditation (Treatment of Disease, Disorder or Injury), with ongoing compliance and training.
Experience in community, homecare, or complex care environments.
Experience supporting audits, inspections, or governance processes.
Experience coordinating or delivering medical flight services.