Location: Middleborough, TS1
Pay: £32k per year (increasing to £35k with additional responsibilities as the area grows) plus 10% bonus structure on KPI
Full-time: 40 hours a week
We have a fantastic opportunity for a Registered Manager to join Milewood on the journey of setting up a new service in Middlesbrough, which will have 3 independent supported living flats and 2 ensuite bedrooms in the house.
This isn't just a job; this is making a difference in people's lives every day.
At Milewood, we are dedicated to delivering the kind of support we would want both for ourselves and our loved ones.
As an established provider of forward-thinking living services for adults with disabilities in England, we have over 49 homes throughout the UK. Many are traditional buildings, and they are all located in suburban areas, close to community services.
Our approach focuses on seeing care from the residents' perspective, enabling them to access the choices and rights they deserve and promoting independence within an inclusive community.
Role Responsibilities
Reporting to the Regional Operations Manager, the Registered Manager will be responsible for the overall leadership, performance and quality of the service.
Key responsibilities include:
- Providing strong, person-centred leadership to the staff team
- Ensuring high-quality care delivery in line with CQC standards
- Completing audits, supervision and appraisals
- Managing HR processes, including recruitment, absence management and rota generation
- Ensuring compliance with MCA and DoLS
- Driving continuous improvement and best practices
- Maintaining excellent communication with residents, families, staff, and stakeholders
- Delivering positive outcomes against agreed KPIs
About You
The ideal candidate will:
- Hold, or be working towards, a Level 5 NVQ in Leadership and Management
- Be An Experienced Registered Manager (preferred)
- Have substantial management experience within residential or nursing services
- Be a car driver
- Have confidence and experience in MCA/DoLS compliance
- Be highly organised, proactive and committed to person-centred care
Plus a Comprehensive Benefits Package
- Competitive annual leave (increasing with service)
- Lifestyle savings on shopping, utilities and local retailers
- Pension scheme
- Employee Assistance Programme (24/7 access)
- 24/7 GP service and face-to-face counselling
- Discounted Health Cash Plan
- Mental health support via Able Futures
- Wellbeing tools and self-help resources
- Employee referral scheme
- Extensive induction & training programme (includes Care Certificate support)
Funded Qualifications & Apprenticeships For Clear Career Progression
- Financial well-being support through NEFirst Credit Union
- Paid DBS
- Casual dress, company events & more
Why Milewood?
At Milewood, our values guide every decision we make. We champion warmth, respect, accountability, trust, honesty, and enterprise.
Were looking for someone who not only leads with confidence and clarity, but who believes in the potential of peopleand brings consistency, compassion, and calm when it matters most.
If you're a leader committed to quality care and meaningful outcomes, wed love to hear from you.
Our Values
- Warmth and Friendship: Excellent interaction between staff and service users
- Optimism and Future: Work towards a future of improvement and enrichment
- Honesty: Open and honest with each other and ourselves
- Enterprise: Freedom to initiate new ideas from everybody at every level
- Accountability: Take ownership and never make excuses
- Respect is based on mutual respect between individuals
- Trust: Essential foundation of any relationship
