Registered Manager – LaMarsh
At CareTech, we are committed to delivering Extraordinary Days, Every Day through high-quality, person-centred care. We support individuals to live fulfilling, independent lives and are now seeking an experienced Registered Manager to our residential services in Cottenham.
About the service - LaMarsh
Rated Good by CQC, La Marsh is registered for 6 service users who have a diagnosis of severe learning, complex and physical difficulties as well as dementia. All are wheelchair users. The Service is close to public transport links and is easily commutable from Cambridge. La Marsh is easily within walking distance of local amenities as well as enjoying its beautiful village location. La Marsh’s warm and friendly atmosphere is inviting to anyone who resides or visits. The staff strives to make the Service Users lives as fulfilled as possible.
Responsibilities
- Reporting to the Locality Manager, the Registered Manager will provide operational, commercial, and quality leadership at Orchard House. You’ll play a key role in service delivery, regulatory compliance, people management, and business development.
- You will ensure our service users receive high-quality, personalised care and support while maintaining the home’s full occupancy, financial stability, and staff performance.
- Ensure full occupancy and manage referral assessments.
- Lead on recruitment and resource management to minimise agency use.
- Tailor all services to meet the unique needs of each individual.
- Build and maintain strong relationships with local authorities and external partners.
- Collaborate with the Business Development team to grow the service organically.
- Lead on achieving gross margin and EBITDA targets.
- Monitor financial performance, identifying and addressing variances proactively.
- Communicate service changes to finance within 2 days.
- Ensure compliance with internal policies, CQC regulations, and contractual obligations.
- Embed person-centred care pathways across the service.
- Respond to complaints effectively and uphold excellent customer service standards.
- Provide strong, visible leadership to the team.
- Manage performance, encourage development, and address underperformance as needed.
- Conduct supervisions, disciplinary and appeal hearings appropriately.
- Continuous Improvement
- Promote a culture of learning, quality improvement and service efficiency.
- Stay informed on sector developments and legislative changes.
- What We’re Looking For
Requirements
- NVQ Level 5 in Leadership for Health and Social Care (or equivalent).
- Previous experience managing a residential care setting, ideally supporting individuals with learning disabilities.
- Strong understanding of CQC standards and regulatory frameworks.
- Proven leadership, financial and operational management skills.
Why Join Us?
Be part of a compassionate and committed team making a real difference.
Ongoing training and professional development opportunities.
Supportive leadership and a people-focused culture.
Competitive salary and benefits package.
Ready to Apply?
If you're a dedicated leader with a passion for high-quality care and want to make a difference in the lives of adults with learning disabilities, we’d love to hear from you.