Job Requirements/Description

Ready to Lead a thriving Community? Supported Living House Manager Opportunity in Redland Road!

Are you highly organised with a natural ability to connect with people? Abbeyfield Bristol & Keynsham Society is looking for an enthusiastic House Manager for our supported living house on Redland Road. This is your chance to guide a dedicated team, shape engaging activities, and empower older residents to live independently within a supportive, vibrant community.

As House Manager, you’ll cultivate a warm atmosphere where residents benefit from private flats, delicious meals and companionship from staff and fellow residents. You'll inspire your team and build meaningful relationships, making a real difference everyday.

If you have excellent organisational and people skills, a passion for creating a positive environment, and strong leadership qualities, we want to hear from you!

This is pivotal role and involves leading the day-to-day operations of the RedlandRoad house, which comprises 17 one-bedroom and studio flats.

Key responsibilities:

Manage staff rotas to always ensure adequate staffing.
Liaise with the central office regarding prospective new resident visits.
Oversee the smooth running of the kitchen, including health and safety, and hygiene.
Maintain high standards of hygiene throughout the house and supervise housekeeping staff.
Monitor residents' well-being, and liaise as necessary with domiciliary support services, relatives, primary healthcare professionals, hospitals, registered residential and nursing homes, and new residents.
Provide effective supervision, appraisals and communication with all staff, alongside staff development.
Organise and promote a varied and stimulating programme of activities for the residents.
Actively promoting community engagement.
Ensure resident safety and well-being at all times, and regularly review procedures to maintain the highest standards of support.
Liaise with the central office to ensure accurate staff wage payments, household invoices and petty cash management.
Manage fire safety and maintain fire safety records.
Maintain all necessary paperwork (e.g. accident book, fire checks, support plans, admission forms, hospital admission forms, risk assessments, accident forms, COSSH sheets etc).
Ensure the building and gardens are well-maintained, and liaise with colleagues as appropriate.
In the event of a health crisis, ensure compliance with government and Society testing, health, and safety procedures.
Undertake any other duties as required by the Society’s Chief Executive Officer.
Act in the best interests of Abbeyfield and its residents at all times, and maintain strict
confidentiality.

Requirements:

Experience at a management level in a service delivery setting.
Empathetic and understands the needs of older people.
Able to communicate and interact well with a wide range of people in varied situations.
Patient with the ability to remain calm in difficult situations.
Able to read, write and work with numbers to a good standard with experience of accurate record keeping.
Proficient in information technology.
A strong and supportive leader and supervisor.
Able to work on own initiative and under pressure in a diverse and changing environment. Willing and dedicated to undertake training courses and qualifications.
Possess a clear DBS certificate suitable for working in a regulated environment.

Desirable:

Experience at a Management level in community, health or social care setting.
Experience of working with older people.
Either qualified to Level 3 in Management or equivalent or willing to undertake this training.

Terms of Employment:

40 hours per week, with flexibility to ensure house coverage during office hours (Monday-Friday). (A hot meal is provided while on duty).

Salary starting at £33,647.61 per annum, with a 5.5% employer pension contribution. Salary is paid calendar monthly in arrears on the 28th of the month (or the previous working day if the 28th falls on a weekend or bank holiday), subject to statutory deductions.

28 holiday days per annum, including 8 bank holidays, pro rata for part-time employees.

This is a permanent position, subject to a six-month probationary period, satisfactory Enhanced Disclosure from the Disclosure & Barring Service (DBS), and two satisfactory references.

Abbeyfield Bristol & Keynsham jobs

Supported Living House Manager