Gabriela M.

Skills

Clinic operations management across single and multi-site settings

Revenue management, commercial performance, and budget oversight

Multidisciplinary team leadership, recruitment, onboarding, and performance management

Workforce planning, rota management, capacity planning, and KPI monitoring

CQC compliance, healthcare governance, and safeguarding level 4

About

I am a Senior NHS Operations Manager with over 7 years of experience leading multidisciplinary clinical and administrative teams across NHS trusts, integrated care, and healthcare providers.

I have a proven track record in operational flow management, capacity planning, real-time performance oversight, and system coordination across complex multi-site environments.

I am experienced in building collaborative relationships across stakeholders, designing operational frameworks from the ground up, and delivering consistent service quality under pressure.