Joanne W.

Skills

Training delivery, programme development, induction, and onboarding

First aid instruction, food hygiene, and health & safety compliance

Recruitment, assessment centres, and leadership training

Personal care support, companionship, and holistic care coordination

About

Experienced Training Manager with over 20 years of experience in the hospitality and fast-food sector within a KFC franchise, alongside recent hands-on experience as a Care Assistant in a residential setting.

Passionate about delivering clear, engaging training that improves compliance, audit results, and staff retention, while providing compassionate, person-centred care to residents.