Shane R.

Service Manager | 16+ Years of Experience | London, Richmond Upon Thames

Richmond, Greater London, England, United Kingdom

View CV

Skills

Multi-Site Operations and Healthcare Governance

CQC & UKAS Alignment and P&L Management

Workforce Planning and Cost Optimisation

Operational Transformation and Compliance & Risk Management

Performance Dashboards and Leadership & Talent Development

About

Healthcare and Wellbeing – Head of Operations.

Strategic operations leader with extensive experience delivering performance transformation across regulated healthcare and multi-site retail estates.

Combines commercial discipline with governance excellence to improve profitability, compliance outcomes, and workforce engagement. Experienced in operating within UKAS and CQC frameworks while driving revenue growth, labour efficiency, and sustainable operating models.