Sourabh S.

Skills

Supported Living Management | Mental Health Services | Forensic Care | Leadership & Team Development | Staff Supervision | Safeguarding Adults | Medication Management | Risk Assessment & Risk Management | Compliance & Governance | Quality Assurance | Budget Management | Workforce Planning | Recruitment & Retention | MAPPA | Section 117 Aftercare | Multi-Agency Working | Incident Investigation | Auditing & Service Improvement

About

Results-driven Care Manager with progressive leadership experience within supported living, complex mental health, and forensic care services. Currently responsible for the operational management of a 23-resident supported living service, leading a team of 10 staff and overseeing all aspects of service delivery, compliance, safeguarding, medication management, workforce development, and budget control.

Proven track record of improving service performance, including reducing incidents by 50%, maintaining full occupancy with zero voids, eliminating agency staffing requirements, improving staff retention, and strengthening compliance standards. Experienced in conducting safeguarding investigations, disciplinary procedures, quality audits, risk management reviews, and multi-agency partnership working.

MBA-qualified and currently completing a Level 5 Diploma in Leadership and Management for Adult Care. Combines strong operational leadership, governance expertise, and commercial awareness with a commitment to delivering high-quality, person-centred care and positive outcomes for service users.