victoria F.

Skills

Person-Centred Care and Support Planning

CQC Regulations and Compliance

Team Leadership and Staff Mentorship

Risk Assessment and Crisis Intervention

Quality Assurance and Service Improvement

Administrative Support and Documentation

Strong Communication and Interpersonal Skills

Flexibility and Adaptability

About

I am a dedicated and compassionate senior support worker with over three years of experience helping individuals with mental health conditions, learning disabilities, and complex care needs live more independent and fulfilling lives. I take pride in providing person-centred care, ensuring that each individual I support receives the respect, dignity, and encouragement they deserve.

In addition to hands-on care, I have strong leadership and administrative skills, overseeing care delivery, ensuring compliance with CQC regulations, and contributing to service improvements. I thrive in team environments, mentoring staff, coordinating care, and implementing strategies to enhance the well-being of those I support. I am also highly skilled in risk assessment and crisis intervention, always prioritising safety and proactive solutions.

I understand that quality care requires flexibility, and I am fully prepared to work within a 24/7 service, including early mornings, late evenings, sleep-ins, and waking nights. My goal is to bring my passion for care, my problem-solving abilities, and my dedication to excellence to an organisation that values compassionate, high-quality support. I am eager to contribute my experience and skills to a team committed to making a meaningful difference in people’s lives.