Details
About Us
At Hartwell Care, we operate as a dedicated specialist recruitment agency focusing on permanent staffing solutions for the health and social care sector. Established with a core commitment to quality, cultural fit, and long-term retention, our mission is built on helping care providers move away from generic CV volume toward thoughtful, rigorous hiring that safeguards vulnerable individuals and stabilises care operations.
Who We Are
Operating through our registered administrative offices in Bedford (and working with care providers nationwide), our organisation is a founder-led recruitment business built specifically for the realities of the care sector. We partner directly with registered managers, owners, and human resources teams across children’s residential homes, adult residential care facilities, and supported living providers.
What We Do
We deliver an integrated suite of permanent recruitment and workforce solutions:
- Permanent Care Sector Placements: Recruiting skilled professionals across crucial operational tiers, including Support Workers, Senior Support Workers, Team Leaders, Deputy Managers, and Registered Managers.
- Rigorous Candidate Briefing & Screening: Conducting in-depth initial assessments to evaluate not just professional qualifications, but also real-world resilience, character fit, and alignment with the specific care environment.
- Workforce & Recruitment Consultations: Partnering with care providers to diagnose underlying staffing pressures, refine job briefs, reduce high agency dependence, and minimise costly hiring mistakes.
Our Approach & Values
- Quality Over Volume: Rejecting the "numbers game" of churning generic CVs in favour of a careful, high-context matching process that respects the demanding nature of social care.
- Operational Empathy: Recognising the real pressures faced by stretched managers—such as team fatigue and rota strain—ensuring every candidate introduced is genuinely prepared for the role.
- Accountable Partnership: Providing founder-led oversight, honest communication, and transparent collaboration from the initial brief to the final placement.
Industry Role
We operate as a Specialised Social Care Recruitment Partner. Our role is to act as a trusted workforce advisory and recruitment agency supplying thoroughly screened, permanent care professionals to residential, supported living, and children's services providers across the UK.