Helmar Care and Community Services Limited

Helmar Care and Community Services Limited

Helmar Care and Community Services Limited is a registered charity and domiciliary care provider based in Kingston upon Thames. The organisation specialises in providing compassionate home care and community-based support, with a specific mission to promote the health and social status of people of African descent (BAME communities) living in the UK.

Who We Are

Helmar Care operates as a not-for-profit social care provider and charitable organisation (Charity No. 1085423). Founded in 1999, it functions as a vital bridge for individuals who may face cultural or language barriers in accessing mainstream healthcare services.

The organisation is led by a dedicated team of trustees and healthcare professionals, including Margaret Rose Aceger (Nominated Individual). Their model is built on over 25 years of experience, combining regulated personal care with community development initiatives. They are deeply rooted in the Royal Borough of Kingston, but their outreach extends to surrounding areas, focusing on empowering individuals to live independent and dignified lives.

The agency is headquartered in the United Reformed Church in Kingston. They are known for their "culturally competent" care, ensuring that the personal, religious, and dietary needs of their service users are respected and integrated into every care plan.

What We Do

Personal Care Services

Assisting with essential daily living tasks, including bathing, dressing, shaving, and incontinence care, while maintaining the client's privacy and dignity.

Dementia & Specialist Support

Providing person-centred care for individuals living with dementia, focusing on routine, safety, and emotional wellbeing within their own homes.

Live-in & 24/7 Care

Offering round-the-clock professional support for those with high-acuity needs, providing a safer alternative to residential care homes.

Practical Support & Companionship

Helping with meal preparation, light housework, laundry, and shopping, alongside social visits to combat loneliness and isolation.

Community Wellbeing Projects

Running initiatives focused on skills training, welfare support, and health awareness specifically tailored for people of African descent and the wider BAME community.

Palliative & Respite Care

Delivering dignified end-of-life care and providing temporary relief for family caregivers to ensure they can take a necessary break.

Approach & Values

Helmar Care focuses on individualism, respect, and independence.

They prioritise tailored care plans, ensuring that every service user and their family are involved in the design of their support. Their approach is designed to be inclusive and non-discriminatory, treating everyone with respect regardless of race, religion, or sexual orientation. They actively encourage clients to keep in touch with friends and religious leaders to maintain their social and spiritual health.

A strong emphasis is placed on safeguarding and empowerment, with a commitment to never demeaning a client and always encouraging the maximum possible level of self-directed choice.

Industry Role

Helmar Care plays a critical role in the community health infrastructure of South West London, particularly for underserved populations.

As a CQC-regulated domiciliary provider, the organisation helps reduce the pressure on local NHS services by managing complex care needs in the community. Their charitable status allows them to reinvest in programs that address broader social determinants of health, such as education and economic status.

They offer a range of employment and volunteer opportunities, particularly for those passionate about delivering culturally sensitive care and working within the charitable sector.