Job Summary
Health Care Assistants - In-Patient Unit
Salary: £23,875 - £25,617 per annum WTE based on 37.5 hours (dependant on experience), plus enhancements
Full time and part time hours available
Current Location: Camberley, Surrey (Farnham, Surrey from Spring 2026)
Are you passionate about delivering exceptional care? Working at Phyllis Tuckwell gives you the opportunity to make a real difference to peoples lives, every day.
Were looking for dynamic and motivated Health Care Assistants to join our In-Patient Unit (IPU) team. This is an exciting opportunity for enthusiastic and experienced candidates who are looking for a rewarding role where they are able to provide high quality patient & family focused care within a supportive environment.
If you would like to be part of a welcoming and committed team, benefit from strong peer and managerial support, and want to develop your career with excellent training and education opportunities, we would be delighted to hear from you.
About You:
A successful Health Care Assistant will have:
- Previous experience in a caring role
- A recognised caring qualification
- Excellent communication, interpersonal and team working skills
- Flexibility to work across both the community and IPU teams
For a full list of essential requirements, please refer to the job description and person specification document.
About Us:
We are based in Farnham, Camberley and Guildford, and provide bespoke, compassionate palliative and end of life care for people living with an advanced or terminal illness, across West Surrey and North-East Hampshire.
Phyllis Tuckwell is a very special place to work. Our staff make a real difference to the lives of our patients and their loved ones, providing outstanding care at a time that really matters. Our Health Care Assistants are pivotal in helping deliver our vital services, ensuring every day is precious for our patients.
The impact of our services on the lives of our patients and their families can be read about here:
https://www.pth.org.uk/our-care/helpful-information/patient-stories/
We are committed to creating a diverse and inclusive culture, with the principles of fairness and equality at its core. We are an equal opportunities employer, who values and respects our employees unique knowledge, skills and experiences. We warmly welcome applications from all sections of the community. All appointments are made following a fair and equitable process, based on merit, job requirements and business need.
We Offer:
Excellent Benefits
- 6 weeks annual leave plus public holidays (pro-rated for part time staff)
- Continuation of NHS Pension or Phyllis Tuckwell Group Personal Pension (matched contributions up to 7.5%)
- Health Cash Plan Scheme
- Employee Assistance Programme
- Staff Benefit Scheme
- Blue Light Discount Card
Excellent Career Development
- Access to learning and professional development opportunities (we have an on-site education team)
- Shadow shifts
- Rotation opportunities
- Clear progressive career development opportunities from Health Care Assistant to Registered Nurse.
A Great Place to Work
- Equal Opportunities employer
- Flexible hours and flexible working
- Supportive colleagues
- Clinical supervision and support
- 97% of our staff are proud to work for Phyllis Tuckwell*
- Phyllis Tuckwell Birdsong Hospice staff survey 2023
We'd love to see you at our Recruitment Open Day on Wednesday 10th September 2025 from 3pm to 6.30pm at the Beacon Centre, Gill Avenue, Guildford, GU2 7WW, where you can hear more about the opportunities and benefits of working for Phyllis Tuckwell within our exciting new Hospice, due to open in Spring 2026.
We reserve the right to close the role ahead of the closing date should sufficient applications be received. Your early response is therefore encouraged. Please note that we do not hold a sponsor licence and are therefore unable to provide sponsorship.
Salary: £23,875 to £25,617 a year based on 37.5 hours (dependant on experience), plus enhancements
Contract: Permanent
Working pattern: Full-time, Part-time
Reference number: M0001-PHY0629
Job locations: Phyllis Tuckwell Hospice 122 Kings Ride Camberley Surrey GU15 4LZ Phyllis Tuckwell Memorial Hospice Waverley Lane Farnham Surrey GU9 8BL
Post: Health Care Assistant
Accountable to: Inpatient Services Manager
Job Purpose: Under the direction and supervision of qualified registered staff, to maintain and support the highest standards of nursing care, so as to ensure that a high quality and comprehensive service is provided to all patients, their families and carers.
Responsibilities:
1.0 Clinical
1.1 To ensure statutory obligations are met that are relevant to the clinical area.
1.2 To ensure quality standards are maintained in order to provide the higheststandards of holistic care.
1.3 To maintain and support the provision of assessment, planning, implementation, andevaluation of nursing care, within the limits of your qualifications and under the supervision of qualified staff.
1.4 Work to the agreed models of care and work allocation.
1.5 Escalate any clinical or non-clinical incidents to the nurse in charge, and complete incident documentation via Sentinel. Assist with investigations and risk assessments as appropriate.
2.0 Professional
2.1 To understand and work within the Health and Social Care Act 2008, and PT business plan and philosophy.
2.2 Work as part of the multidisciplinary team, providing holistic care to patients, their families and carers.
2.3 Deliver a safe and high standard of care in accordance with Phyllis Tuckwell policies,guidelines.
2.4 Where appropriate and under the supervision of qualified staff, provide information and support to patients, carers and relatives.
2.5 Maintain effective relationships with colleagues.
2.6 To maintain accurate, legible and contemporaneous records on all patients, to ensure documentation meets agreed PT standards and adheres to Caldicott Guidelines.
3.0 Managerial
3.1 To work in accordance with the PT, Health and Safety Governance policies.
3.2 To effectively maintain and support the clinical area and monitor resources including clinical supplies and equipment.
3.3 To ensure a team environment is maintained by developing effective relationships and being considerate towards colleagues, to create a team spirit and provide personal support.
3.4 Manage your own time effectively to meet PT aims and objectives.
4.0 Training and Development
Team
4.1 Maintain and support the professional development and safe practice of others through peer support, leadership, supervision and teaching.
Personal
4.2 Maintain up-to-date knowledge of PT guidelines, policies and procedures.
4.3 To identify and develop own knowledge and clinical skills, through continual professional development, clinical supervision, discussion with other members of the MDT, and through PT Annual Appraisal process.
5.0 Research
5.1 Participate in research and audit within the PT environment. 5.2 Assist in implementing the findings of evidence-based practice.
6.0 Safeguarding, Equality, Diversity and Inclusion
Role holders are required to understand their responsibilities in the safeguarding context, ensuring that Phyllis Tuckwell reduces the risk of harm or abuse of adults and children at risk.
You Are Required To:
- Adhere to Phyllis Tuckwells Safeguarding Policy (held on the NEST), which supports the local authoritys multi agency safeguarding policy, the law (Care Act 2014) and Mental Capacity Act 2005 (including Deprivation of Liberty Safeguards).
- Inform the appropriate PT professional where there is concern that an adult or child may be at risk of harm, abuse, or neglect.
- Phyllis Tuckwell is committed to an Equal Opportunities approach, valuing, and respecting everyone as individuals, with diverse opinions, cultures, lifestyles, and circumstances.
This job description is underpinned by Phyllis Tuckwells philosophy, culture, and core values, which actively embrace diversity and inclusion and promotes total team spirit.
This job description is current and subject to yearly review in consultation with the jobholder. It is liable to reflect and anticipate necessary changes to support the PT strategy.
