Care & Support Worker – Neath Port Talbot & Bridgend
Employer: Resolution Care Services (RCS)
Pay: £12.75 – £13.05 per hour
Job Type: Full-time / Part-time / Permanent
Location: Community-based
Right to Work: Applicants must already have the right to work in the UK (we’re unable to offer visa sponsorship)
Why join Resolution Care Services?
At RCS, care goes beyond tasks. We support Individuals to work towards their goals, build confidence, strengthen independence, and live meaningful lives. You’ll join a team that believes great care and support comes from strong relationships, clear communication, and doing the right thing—especially when it’s difficult.
Our culture is built around our values. They aren’t just words—we actively look for them in the way we show up for each other and the Individuals we support.
Our Values in Action at RCS:
- Self-Awareness & Responsibility: We encourage you to keep learning, grow your self-awareness, and take responsibility for your actions and development.
- Joy: We aim to bring joy to the lives of our employees and the Individuals we support creating uplifting and meaningful experiences every day.
- Integrity: We hold ourselves to high standards acting with honesty, transparency, and ethical conduct in every interaction and decision.
- Co-Creation: We co-create solutions with employees, Individuals, families, and stakeholders because the best outcomes come from collaboration and inclusivity.
- Purpose: We are committed to fostering positive change. We don’t just provide support.we help Individuals uncover confidence, meaning, and purpose in their lives.
- Clear, Compassionate Communication: We prioritise communication that is clear, kind, and honest.
- Innovation: We embrace new ideas and best practice to continuously improve the quality of our service.
- Thrive & Belonging: We want both our employees and Individuals to thrive—feeling valued, supported, and proud of what we do. At RCS, you should feel you truly belong.
What we offer
- Competitive pay: £12.75 – £13.05 per hour
- Paid travel time: paid at your normal hourly rate
- Mileage allowance: 45p per mile
- Contracted hours for added security
- Paid Blue Light Card (discounts nationwide)
- First-year Social Care Wales registration paid
- Wellbeing employee app, including:
- 24/7 telephone counselling, up to 8 counselling session per year
- Life coaching
- Internal social media & connection app – stay connected, recognised, and supported
- Lottery scheme – fun perks and chances to win
- £150 Refer-a-Friend bonus
- Voucher after passing probation
- Plus: pension, employee discounts, flexitime, wellbeing programme.
About the role
As a Care & Support Worker, you’ll support Individuals in the community across Neath Port Talbot and Bridgend. Your work will be guided by outcomes—helping people build independence, confidence, and connection in ways that matter to them.
This could include supporting someone to regain confidence to shop independently, maintain routines at home, access their community, or build social connections—always in a way that protects dignity, choice, and control.
Key responsibilities
You’ll be part of a compassionate, connected, and values-driven team, with responsibilities including:
- Supporting Individuals to work towards personal goals, outcomes, and meaningful routines
- Promoting independence, choice, and dignity in everyday life
- Assisting with daily living activities, including personal care, medication support, and practical tasks
- Encouraging and recording progress and outcomes in a consistent way
- Using our digital app for secure record-keeping and communication
- Building positive relationships with Individuals, families, and your wider care team
- Following best practice in safeguarding, risk assessment, and safe working
- Communicating clearly—raising concerns early and working together to find solutions
What you’ll need
- A genuine desire to make lives better and support people respectfully
- A driving licence and access to your own vehicle with business insurance
- Willingness to use your own phone/device for work purposes
- Flexibility to work weekends, evenings, and bank holidays (as required by the rota)
- The ability to work with integrity, compassion, and professionalism—especially when things are challenging
Desirable (but not essential)
- Experience in social care or support work (preferred: 1 year)
- Knowledge of the Social Services & Well-being (Wales) Act
- Health & Social Care qualifications (e.g., QCF Level 2 preferred)
- Fluent English (preferred)
Ready to join RCS?
If you want a role where you can make a real impact, feel part of a team, and grow your skills in a values-led organisation—apply now to join Resolution Care Services.
Job Types: Full-time, Part-time (Permanent)
Work Location: On the road (community-based) in Bridgend / Neath Port Talbot
Job Types: Full-time, Part-time
Pay: £24,420.00-£31,793.68 per year
Expected hours: 16 – 40 per week
Benefits:
- Casual dress
- Company pension
- Employee discount
- Employee mentoring programme
- Flexitime
- Health & wellbeing programme
- Referral programme
- Store discount
Language:
Work authorisation:
- United Kingdom (preferred)
Willingness to travel:
Work Location: In person
